Service was easily scheduled and convenient.
Staff is professional, knowledgeable and courteous. Work was performed as requested. No complaints whatsoever.
Staff is professional, knowledgeable and courteous. Work was performed as requested. No complaints whatsoever.
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by NNPBAP
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Thank you, David McKinney at ValWard, for your
outstanding service, professionalism, and dedication. I truly appreciate everything!
outstanding service, professionalism, and dedication. I truly appreciate everything!
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by GLORIA.HORRIGAN
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Amazing service , every other GM dealer is SW FL is
garbage.
Val Ward epitomizes old school service values!
garbage.
Val Ward epitomizes old school service values!
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by info@hozhopainting.com
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional and personalized experience and would
highly recommend. They have earned my business moving forward.
highly recommend. They have earned my business moving forward.
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by Andrew Schmitt
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2026 -
Val Ward Cadillac Inc responded
Andrew, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great service and people.
Very professional. Had parts in stock. Provided loaner car. Quick turnaround
Very professional. Had parts in stock. Provided loaner car. Quick turnaround
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by Walter Hoten
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Val Ward Cadillac Inc responded
Walter, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Great customer service our service provider was pleasant
and friendly.On time as promised and washed
and friendly.On time as promised and washed
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by RJBRODSKY1
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
From the second, I arrived for my appointment.
Customer Service was fantastic. The service advisor also had me on my way to wait within five minutes. The technician also was very kind and excellen
Customer Service was fantastic. The service advisor also had me on my way to wait within five minutes. The technician also was very kind and excellent letting me know he was working on my truck.
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by dgermano210
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department was awesome!
Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my
Karina the service writer and Jimmy my technician performed flawlessly from a technical and communication standpoint. They will definitely remain my teammates for future needs.
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by WPELIA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Pete Weidner
, Jimmy Fleming Excellent *****
Jul 13, 2026 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
The service and collision center are efficient and first
rate.
They have both been super to deal with.
rate.
They have both been super to deal with.
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by rdk5914
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
The staff is extremely helpful!
They answered my questions with knowledge of the problem! The dealership was very vlean
They answered my questions with knowledge of the problem! The dealership was very vlean
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by rnw55
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Val Ward Cadillac Inc responded
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!