Great dealership , I highly recommend it to everyone.
Will buy next time from Val Ward.
Will buy next time from Val Ward.
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by tamerajf
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2024 -
Val Ward Cadillac Inc responded
Thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
Excellent service and very kind employees.
I highly recommend them.
Very knowledgeable and easy to work with.
I highly recommend them.
Very knowledgeable and easy to work with.
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by JTCONNOR1
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2024 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Service staff is excellent no problem.
Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s?
Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s?
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by rlaiacoma
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2024 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
My car was recalled 5 days after purchase.
No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else.
Val Ward was
No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else.
Val Ward was very accommodating but I have no car for the foreseeable future.
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by XAPD1
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Villar, Steve Whittaker. 5 stars
Jul 08, 2024 -
Val Ward Cadillac Inc responded
Hello XAPD1, We apologize for the frustrations caused by this recall. I spoke with your salesman and our Service Manager and was pleased to hear you have been in communication with them. We are happy to work with you however we can to make sure you are taken care of as quickly as possible. If you need to speak with our Service Manager Steve please do not hesitate to call any time. Have a great start to your week!
Good, honest attention.
Rapid response to my questions about the car.
Pleasant experience. No time wasted.
Rapid response to my questions about the car.
Pleasant experience. No time wasted.
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by BLGRY576
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2024 -
Val Ward Cadillac Inc responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Outstanding service.
They are always there to please their customers. I will never go anywhere else.
They are always there to please their customers. I will never go anywhere else.
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by MCVEIGHSB
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
My extended warranty provider failed to address an
interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s
interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete satisfaction. He and Ned Kelly, the body shop Manager, are both knowledgeable and dedicated to creating satisfied customers. Karina, my service writer, is straightforward and makes sure things are followed through as planned.
They are professionals, a pleasant experience.
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by YAKIMA01
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Val Ward Cadillac Inc responded
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Karina did an excellent job setting up the service for my
vehicle and providing me with a loaner vehicle.
vehicle and providing me with a loaner vehicle.
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by Davidkenney
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2024 -
Val Ward Cadillac Inc responded
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
although it took sometime to get to the finish line I am
happy with the deal.
happy with the deal.
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by finman618
Verified Customer
Verified Customer
Other Employees Tagged:
Allan Martin
May 20, 2024 -
Val Ward Cadillac Inc responded
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!