Karina Gomez | Page 15

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by crittengj Verified Customer Verified Customer

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Dave McKinney made my service appointment an enjoyable first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I first experience for me after moving from out of state. Previously I wasn’t happy with customer service and treatment at other GM service centers. I chose a Cadillac center hoping for a change in environment. I am pleased I gave Val Ward Cadillac a chance, because they took care of me. More

by scrface211 Verified Customer Verified Customer

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Great dealership , I highly recommend it to everyone. Will buy next time from Val Ward. Will buy next time from Val Ward. More

by tamerajf Verified Customer Verified Customer

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Excellent service and very kind employees. I highly recommend them. Very knowledgeable and easy to work with. I highly recommend them. Very knowledgeable and easy to work with. More

by JTCONNOR1 Verified Customer Verified Customer

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Service staff is excellent no problem. Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s? Only problem. I have is the prices of routine maintenance session itemsie filters! Very very high price s? More

by rlaiacoma Verified Customer Verified Customer

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My car was recalled 5 days after purchase. No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else. Val Ward was No idea when the back ordered part will be available. I would prefer my trade back and go somewhere else to purchase something else. Val Ward was very accommodating but I have no car for the foreseeable future. More

by XAPD1 Verified Customer Verified Customer

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Good, honest attention. Rapid response to my questions about the car. Pleasant experience. No time wasted. Rapid response to my questions about the car. Pleasant experience. No time wasted. More

by BLGRY576 Verified Customer Verified Customer

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Outstanding service. They are always there to please their customers. I will never go anywhere else. They are always there to please their customers. I will never go anywhere else. More

by MCVEIGHSB Verified Customer Verified Customer

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My extended warranty provider failed to address an interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete s interior problem despite repeated interactions. Steve Whittaker, the service Manager, intervened and caused the issue to be resolved to my complete satisfaction. He and Ned Kelly, the body shop Manager, are both knowledgeable and dedicated to creating satisfied customers. Karina, my service writer, is straightforward and makes sure things are followed through as planned. They are professionals, a pleasant experience. More

by YAKIMA01 Verified Customer Verified Customer

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Karina did an excellent job setting up the service for my vehicle and providing me with a loaner vehicle. vehicle and providing me with a loaner vehicle. More

by Davidkenney Verified Customer Verified Customer

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