Karl "Bucky" Buchwald | Page 3

Excellent service. Everyone was courteous and professional. All our questions were answered and my service was completed timely. Everyone was courteous and professional. All our questions were answered and my service was completed timely. More

by allemar32024 Verified Customer Verified Customer

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We opted for the at home service. It was a very pleasant experience, Destin, our service rep was here early in the morning and did an excellent job It was a very pleasant experience, Destin, our service rep was here early in the morning and did an excellent job More

by pinduct Verified Customer Verified Customer

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Great in-Service care at Service Dept. , but if you call the service dept, you don't get a call back. , but if you call the service dept, you don't get a call back. More

by murf1567 Verified Customer Verified Customer

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Great experience. Friendly and helpful service center. Mobile service is amazing and easy to schedule. Friendly and helpful service center. Mobile service is amazing and easy to schedule. More

by LAURAWILHITE2012 Verified Customer Verified Customer

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The gentleman that took care of me he was nice. He was thorough answering all my questions he provided me transportation to go have breakfast at the clock. The gentlemen who drove me was pleasant. He was thorough answering all my questions he provided me transportation to go have breakfast at the clock. The gentlemen who drove me was pleasant. I am happy with all my interactions with everyone. Thank you. More

by MALINDAGAILCLEMONS4632 Verified Customer Verified Customer

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Took a 15 sonata to them to find out what's wrong with the car. They said would be $299.00 to let me know what's wrong with a brand of car they sell. Week later they say oh we need $2000.00 to see what's the car. They said would be $299.00 to let me know what's wrong with a brand of car they sell. Week later they say oh we need $2000.00 to see what's wrong with it. This place is a joke!! Do yourself a favor and stay away from them!! More

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Parks helped me turn a horrible experience into a great one. I had a horrible experience at the dealership in Ocala, and Parks did everything they could to make it right even though it wasn't their problem one. I had a horrible experience at the dealership in Ocala, and Parks did everything they could to make it right even though it wasn't their problem or mistake. The treated me with respect and did everything they said they would do on time. I am so thankful and would recommend them over and over. More

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I have tried to make an appointment to have some service recalls completed on our two Santa Fe’s. This is in January 2022 and the earliest I can schedule appointments online is July 2022. This is very poor recalls completed on our two Santa Fe’s. This is in January 2022 and the earliest I can schedule appointments online is July 2022. This is very poor service for recalls and/or maintenance service. I have call and chatted online to schedule service they could not give me an earlier appointment, they did take my name and telephone number to pass to the service department to have them call me. This has never happened. I call and left a voicemail for the manager to call me to discuss this matter, he has never returned my call. I wonder how they stay in business their customer service is terrible. Looks like I need to take my Santa Fe’s to Jenkins Hyundai in Ocala. More

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I had my car there for 5 days they did knot fix my car They said they wanted it for 2 more days. I pick my car up and will go someone else.I would knot go there , POOR SERVICE They said they wanted it for 2 more days. I pick my car up and will go someone else.I would knot go there , POOR SERVICE More

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DO NOT SEND YOUR CAR HERE!!!!!! I was visiting Gainesville for work and live 3 hours away. I had my car towed in at 10am Tuesday due to it would not start, and they did not touch my car until the Gainesville for work and live 3 hours away. I had my car towed in at 10am Tuesday due to it would not start, and they did not touch my car until the Wednesday at 3pm. They did care that I was from out of town. They had no compassion at all to look at my car as soon as possible. I had to be back home Wednesday morning for work so i had to rent a care and then come back there 2 days later to pick it up. They could not recreate the issue and they did nothing to my car. If they would have touched my car the first day I would not have had to do so much extra driving and wasting money on a car rental. More

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