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Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall
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Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
461 Reviews
4.7

461 Reviews

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461 Reviews of Kasey Boysaw

May 09, 2025

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Employee Rating

It s nice how easy to make appointments and how helpful people who work there. More

by mercy1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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May 09, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 09, 2025

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Employee Rating

The staff was friendly, but the service was disappointing. The bumper cover was scratched, the alignment still pulls to the side, and they couldn’t provide any paperwork when asked. Definitely More

by fvictor.3066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 11, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 05, 2025

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Employee Rating

The service department is well organized. Wait time for completion of the repairs or service I needed is always minimal. The dealership checks on those waiting to see if thet need anything. I More

by zoeaholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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May 05, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 30, 2025

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Employee Rating

Very welcoming and efficient service staff and department. Kept me informed each step of the way. More

by j9hack
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 30, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 29, 2025

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Employee Rating

Toyota of Rockwall provides excellent service as always. Very courteous and kept me informed during the entire service call. More

by tgmoore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 29, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 28, 2025

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Employee Rating

Great service Great people easy to communicate with and understand what your car needs and when More

by andysracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 28, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2025

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Employee Rating

They start when I arrived,changed the oil in half an hour,good job!cleaning rest area. More

by goodmindgoodfind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 25, 2025

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Employee Rating

In and out service. Great service and quality people. Willing to return again for next service More

by dptdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Apr 25, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2025

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Employee Rating

I had opportunity to meet service manager on service drive. A service technician was very professional and repeated my request to ensure he knew my needs. The services were completed in a timely manne More

by everettdearly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

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Apr 24, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

Dealership Rating
Employee Rating

Easy process even with out an appointment. We have always used Toyota of Rockwall and I'll continue. More

by stephanieharrison9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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