Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
468 Reviews
4.7

468 Reviews

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470 Reviews of Kasey Boysaw

May 31, 2025

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Employee Rating

They didn’t text me about updates nor even told me when my car was ready for pick up More

by fannypaccot9333
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel

May 31, 2025

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Mostly good! Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I pick More

by kandsmiles
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 30, 2025

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Earlier this week I picked up the vehicle only to find out that the issue was not resolved. I was asked to bring it back the next day. After bringing it back a second time the issue was not resolved and More

by wewst14
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Recommend Dealer
No

May 25, 2025

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The service I received at Toyota was excellent. From the moment I arrived to drop off my Toyota Tundra for repairs, the staff was prepared and professional. They already had a rental vehicle ready More

by maprio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 23, 2025

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I felt well taken care of, even had a small request that was met without question. More

by aaroncblitch
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 23, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 17, 2025

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Service department did an outstanding job with my oil change. It was super fast and efficient. Very friendly staff as well. More

by ddobski2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 17, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 15, 2025

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Employee Rating

Would not plug my tire because of low tread. When I then asked if they had put air in the tire they replied with yes. When I got into my car the psi was still at the same level. Had to drive to More

by gabrielsand1476
Service Price Transparency
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Recommend Dealer
No
May 19, 2025

Toyota of Rockwall responded

Gabriel, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 13, 2025

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Employee Rating

It would be nice if you could get the car wash fixed like we were promised More

by mikey.k51
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 13, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

May 13, 2025

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Toyota of Rockwall is without a doubt the best Toyota dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their servic More

by ammar_inayat
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 13, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

May 09, 2025

Dealership Rating
Employee Rating

It s nice how easy to make appointments and how helpful people who work there. More

by mercy1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 09, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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