Kasey Boysaw | Page 2

I highly recommend them; the staff is friendly, the service is good, and above all, the reception areas are very clean. service is good, and above all, the reception areas are very clean. More

Print

I really LOVE this dealership and the customer service thats provided. I live in Paris but I choose Rockwall Toyota instead of my local dealership. I will definitely buy my next car from them also! thats provided. I live in Paris but I choose Rockwall Toyota instead of my local dealership. I will definitely buy my next car from them also! More

by yapetihall Verified Customer Verified Customer

Print

I regularly take our Sequoia to Toyota of Rockwall for service and have always had a good experience with them. They are upfront about what service needs to be done and how much it is going to cost before service and have always had a good experience with them. They are upfront about what service needs to be done and how much it is going to cost before they start the work. The service advisors I have worked with have always been helpful and keep me updated while the vehicle is being serviced, which I really appreciate. One thing I especially like is that there are no surprises when it comes to the bill. What they quote me when I drop off the vehicle is what I end up paying. I have never felt like they were trying to upsell unnecessary services. They explain what they are going to do and let me know the cost upfront. They have always done a good job on our Sequoia, and I haven't had any issues with the vehicle after service. Overall, I've been very happy with their service department and will continue taking our Sequoia there. More

by R907709r Verified Customer Verified Customer

Print

Professional and fast service. Very nice waiting area and friendly staff. Makes getting your car serviced a breeze. Very nice waiting area and friendly staff. Makes getting your car serviced a breeze. More

by karlaprice0 Verified Customer Verified Customer

Print

Me and my Wife pulled into the Sevice bay. Her car was ready for pick up, mine had a appointment. Got out of truck and waited for almost 10 min before my Wife said I'm going inside because no Her car was ready for pick up, mine had a appointment. Got out of truck and waited for almost 10 min before my Wife said I'm going inside because nobody is coming out More

by jms62703 Verified Customer Verified Customer

Print

Quick, easy and reliable. Everyone was nice and informative and didn’t leave us with questions. Everyone was nice and informative and didn’t leave us with questions. More

by gisel.paco Verified Customer Verified Customer

Print

Brought vehicle in for service. Kasey was very professional and courteous. Set expectations of visit. Visit went as advised. She greeted everyone with a smile and smiled while o Kasey was very professional and courteous. Set expectations of visit. Visit went as advised. She greeted everyone with a smile and smiled while on the phone. I would highly recommend requesting Kasey if you take your vehicle in for service. Great individual to have on your team. More

Print

I liked Kasey very courteous and informative; service was quick and painless. I will be for future services. quick and painless. I will be for future services. More

by DonBernier Verified Customer Verified Customer

Print

I brought my car in with electrical problems. The driver’s door lock wasn’t working right and neither were the windshield wipers. $415 and almost an entire day later I left with the same problems The driver’s door lock wasn’t working right and neither were the windshield wipers. $415 and almost an entire day later I left with the same problems. I may possibly never return there again. I hope I can find a mechanic not associated with a dealership who can treat me better. More

by julie.gustafson84 Verified Customer Verified Customer

Print

The service was great! ! Easy to set up using the app and the service department was quick and easy! They are great about keeping me informed with texts during the entire p ! Easy to set up using the app and the service department was quick and easy! They are great about keeping me informed with texts during the entire process! More

Print