Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 2

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
624 Reviews
4.7

624 Reviews

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624 Reviews of Kasey Boysaw

May 30, 2026

Dealership Rating
Employee Rating

Everyone is nice and professional. Will definitely return. Mick, kasey , and sam are great advisors More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 30, 2026

Toyota of Rockwall responded

Delighted to hear our team provided friendly, professional service for your Toyota Highlander. Mick, Kasey, and Sam appreciate your kind words about their support. We look forward to caring for your Highlander again.

May 29, 2026

Dealership Rating
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The staff was very helpful. This location is much closer than the one I use to take it to. More convenient. More

by momathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 29, 2026

Toyota of Rockwall responded

Happy to hear our team provided such helpful service and that our closer location made things more convenient for you. We appreciate your feedback and look forward to serving you again.

May 29, 2026

Dealership Rating
Employee Rating

Russ the sales person we felt with was Amazing to deal with. Please make sure you ask for him if you are looking to buy a vehicle. This is our second purchase from in in two years. More

by mazharismail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 01, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russ and our team, and we look forward to working with you again.

May 15, 2026

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Worst technicians . They are not diagnosed my car and they say A/C working great but it is not . More

by kebbi2012
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mick Schott

May 20, 2026

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 04, 2026

Dealership Rating
Employee Rating

Facility is clean, and love the water and free cookies. The bad is telling me you topped my fluids but instead just put enough to avoid the warning.. my fluids were way below the low line after I picked up More

by vvgonzalez123
Recommend Dealer
Yes
May 05, 2026

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Kasey and our team were able to help, and we hope to see you again!

May 03, 2026

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Employee Rating

I always take my RAV4 to this dealership for oil changes and the checkup . Was very glad to have the car wash up and working this time . More

by TEXANN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 03, 2026

Toyota of Rockwall responded

Thanks for trusting us with your RAV4 oil changes and checkups. We’re glad the car wash was up and running this time and look forward to helping keep your vehicle in great shape on your next visit.

April 30, 2026

Dealership Rating
Employee Rating

2. 5 hours to change my oil, rotate the tires and change my battery air filter. Not one word from my "Service Advisor" during that entire time. I did notice her flitting around laughing and having a good ti More

by sam60tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2026

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 28, 2026

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Employee Rating

Always satisfied with service provided by Rockwall Toyota. Will continue to have my service done at Rockwall Toyota. More

by 7777mgsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 29, 2026

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 24, 2026

Dealership Rating
Employee Rating

Excellent very good service I highly recommend for my friends and family thanks for the your service More

by Sjazavac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Toyota of Rockwall responded

We’re delighted you had an excellent service experience with your Toyota RAV4. Thank you for recommending us to your friends and family. We appreciate the chance to keep your vehicle running smoothly.

April 22, 2026

Dealership Rating
Employee Rating

I was very pleased with my Toyota dealership in Rockwall service department, I've had my Tacoma serviced there 3 times since I've owned it from the service writer to the mechanic they let me know what was More

by FLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel , Service writer was so sweet..😊

Apr 23, 2026

Toyota of Rockwall responded

It’s great to hear that over your three visits our team kept you informed and gave you the flexibility to choose the services needed on your Toyota Tacoma. We’re honored to be your service partner and look forward to welcoming you for your next service at 10,000 miles. Thank you for making us your go-to team.

Apr 23, 2026

FLOYD responded

Thank you..

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