Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 2

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
612 Reviews
4.7

612 Reviews

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612 Reviews of Kasey Boysaw

April 14, 2026

Dealership Rating
Employee Rating

Everyone is extremely friendly, but every single time I go there is a problem with the actual service I receive on my vehicle. This time I was there for an oil change, but I specifically asked to have my More

by dearstrege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott

Apr 18, 2026

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 12, 2026

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Very responsive and helpful despite a little longer wait than expected! I was early to my appointment but later than expected getting out. More

by DiAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Toyota of Rockwall responded

It’s great to hear our team was responsive and helpful during your Toyota Grand Highlander service. We appreciate your understanding when the wait ran longer than planned. We look forward to assisting you on your next visit.

April 11, 2026

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Employee Rating

employees are professional, willing to help at all times. pleasant and knowledgeable of their job. More

by GLORIAOBANA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 11, 2026

Toyota of Rockwall responded

Thank you for highlighting our team’s helpful and professional service on your Toyota. Sam and Kasey are pleased their knowledge and friendliness stood out. We look forward to assisting you again.

April 08, 2026

Dealership Rating
Employee Rating

Great Service, quick and very efficient liked they started washing and cleaning after the service. More

by mail4mehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 08, 2026

Toyota of Rockwall responded

We’re pleased to know your Toyota RAV4 was serviced efficiently and quickly. It’s great our team could wash and clean it after the maintenance.

April 07, 2026

Dealership Rating
Employee Rating

Service for the Vehicle has always been great. Good communication, speed , everything. The lobby etc is always clean and the people very nice. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 07, 2026

Dealership Rating
Employee Rating

Service was fast and painless. I like they there weee multiple lanes for service. Thank you More

by campos.enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Toyota of Rockwall responded

Thank you for bringing your Toyota Corolla in for service. We’re glad the multiple service lanes helped make your visit fast and painless. Kasey is happy to hear this and is here if you need anything further.

April 07, 2026

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Employee Rating

I used the Toyota app for the first time to schedule the 5000 mile initial service on my 2026 Camry. The whole process couldn't have been simpler! Dropped the car off, waited in the lobby, ate a fresh from More

by SmartTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 07, 2026

Toyota of Rockwall responded

We’re delighted that using the Toyota app to book your 5000 mile service for your 2026 Camry was so simple. It’s great to know the drop off process, comfortable lobby wait, and a fresh cookie all contributed to a hassle free visit. We look forward to welcoming you back for your next maintenance.

April 06, 2026

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Employee Rating

I have bought 5 vehicles from this dealer and had my cars serviced over 100 times because I am a rideshare driver, and they are great service people. I highly recommend them. More

by rvbdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 06, 2026

Toyota of Rockwall responded

Thank you for entrusting us with five Toyota vehicles and over 100 services for your rideshare work. We’re delighted to keep your Highlander running smoothly through every visit. Your recommendation truly motivates our service team.

April 05, 2026

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Employee Rating

From beginning to end the service was great! Everything from the sitting area to the snacks available was nice. Will return again. More

by Raveniethegenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 05, 2026

Toyota of Rockwall responded

Thanks for trusting us with your Toyota Camry’s service. We’re glad our seating area and snack selection made your visit enjoyable. We look forward to welcoming you back!

April 02, 2026

Dealership Rating
Employee Rating

They are always quick and responsive to my questions! ! I love coming here ! It’s very easy to get to as well More

by mlrosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Apr 03, 2026

Toyota of Rockwall responded

Thank you for sharing your experience with us. We’re happy our team has been quick and responsive and that our location is convenient. We look forward to serving you and your Toyota again soon.

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