Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 24

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
667 Reviews
4.8

667 Reviews

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667 Reviews of Kasey Boysaw

March 29, 2025

Dealership Rating
Employee Rating

They have great customer service but man you spend all day in waiting room. It drove nuts More

by thecranes03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 02, 2025

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 28, 2025

Dealership Rating
Employee Rating

Very accommodating your employee. Like Isai very good employee. That’s all gog bless always More

by Domingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isai Nieto, Isai Nieto

Mar 28, 2025

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.

March 27, 2025

Dealership Rating
Employee Rating

Everyone was very courteous and polite. My experience was wonderful and my waiting time was less than an hour. Wonderful people and company. More

by Pbrodber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 27, 2025

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Employee Rating

I used to go to Burleson to get my services done as that’s where i got my car and they asked me if i wanted a car wash too and i would say yes. I wish Rockwall did the same. More

by ashleycully52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 26, 2025

Dealership Rating
Employee Rating

Love the place, I've always been treated well and with respect. Everyone is friendly and nice. More

by ilostittoday49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Mar 27, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Mick, Sam, and Kasey appreciate your business and hope to see you again soon!

March 26, 2025

Dealership Rating
Employee Rating

This team knocked it out of the park again and took great care of us. we are glad to be part of the Toyota family thank you for all your help Melvin and Becca More

by James85paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melvin Benjamin, Becca Scott

Mar 27, 2025

Toyota of Rockwall responded

James, Thank you so much for choosing Toyota of Rockwall! Please let Becca, Kasey, and Melvin know if we can be of any more assistance.

March 18, 2025

Dealership Rating
Employee Rating

I always have a great experience at Toyota of Rockwall. The Service Department is prompt and thorough. More

by Bettyt723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Mar 18, 2025

Toyota of Rockwall responded

Betty, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 17, 2025

Dealership Rating
Employee Rating

Prompt, professional, and service adviser Casey is outstanding . No wasted time vehicle ready on time More

by vmglossup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Toyota of Rockwall responded

It's great to hear that Kasey and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 17, 2025

Dealership Rating
Employee Rating

Excellent professional service and very friendly people. The rest area have all the people need to get comfortable More

by JCMEZA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

March 16, 2025

Dealership Rating
Employee Rating

It was nice and clean. I was in and out in very little time. Yea!!! More

by cjrobinson0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Mar 16, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

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