Kassandra Kim | Page 15

Very nice working with Kassandra. Very helpful with no pressure. If we need a vehicle in the future would like dealing with here and Gladstone. Very helpful with no pressure. If we need a vehicle in the future would like dealing with here and Gladstone. More

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From beginning to end, I was given top notch customer service. I was not pressured, all questions and concerns where answered. Kassandra Kim my sales person made me feel like family rather than a number. service. I was not pressured, all questions and concerns where answered. Kassandra Kim my sales person made me feel like family rather than a number. She helped me make a purchase and got me a great deal, without your typical sales games. was friendly and honest. This experience at Toyota of Gladstone was an absolute joy. Thanks again!! More

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I appreciated Kassandra’s professionalism as well as her personable character. I believe she and Brian did their best to match me with the car I wanted and the financial option that was right for me. personable character. I believe she and Brian did their best to match me with the car I wanted and the financial option that was right for me. More

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Kassandra was very thoughtful and kind. She was upfront about being new. She would benefit from learning the features of the vehicles. She seemed eager to learn. She was upfront about being new. She would benefit from learning the features of the vehicles. She seemed eager to learn. More

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Customer obsessed and a real pleasure to work with. Kassandra was awesome throughout the entire process, and I was probably not the easiest of customers due to schedule constraints and tons of questio Kassandra was awesome throughout the entire process, and I was probably not the easiest of customers due to schedule constraints and tons of questions. So patient and always laughing and joking with me. Probably one of the easiest car buying experiences I’ve had over the years. More

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The sales representatives and other staff are really nice and attentive. Keeping us updated on how long things would take and answering any and all questions we had during the car buying process. and attentive. Keeping us updated on how long things would take and answering any and all questions we had during the car buying process. More

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Transaction went smoothly for the most part. Charity originally stated dealership would not do out of state sale after I signed the deal, which was not encouraging, I don’t think it needed to be Charity originally stated dealership would not do out of state sale after I signed the deal, which was not encouraging, I don’t think it needed to be said, but overall it went well. Kassandra was very communicative and helpful even on her day off. I was told Toyota would only acknowledge credit reports from Experian, bc I had a credit freeze it took me longer to get the vehicle bc we had to wait for the unlock, there should be some flexibility depending on the customer situation. My goals when obtaining a vehicle is a no hassle/no surprises dealership and I found it at Gladstone. I would do business with them again, if they willl do business with me. More

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Kassandra was great to work with. Even though she is newer she wasn’t afraid to find out answers to questions she didn’t know. She was very helpful and showed us the options we were Even though she is newer she wasn’t afraid to find out answers to questions she didn’t know. She was very helpful and showed us the options we were looking for. More

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Kassandra Kim was so wonderful to work with. She was super patient and willing to come in to show me cars at a moment’s notice. She’s also a great communicator. Kassandra made everything easy an She was super patient and willing to come in to show me cars at a moment’s notice. She’s also a great communicator. Kassandra made everything easy and I’m super happy to have worked with her! More

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Toyota of Gladstone is a great place to get a new car with wonderful salespeople. with wonderful salespeople. More

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