Kate George | Page 3

Another Great Experience I live about an hour north of the dealership and I just leased my third mini in a row from Herb Chambers Mini of Boston. Thank you to Sarah Hunter and I live about an hour north of the dealership and I just leased my third mini in a row from Herb Chambers Mini of Boston. Thank you to Sarah Hunter and the team there for another smooth transaction. They make car buying like it should be, NO HASSLES! Sarah and I worked together over email, I met her for the first time in person when I went to pick up our new Countryman. They take care of everything and do whatever it takes to make sure you are happy with your new car. If you are in the market for a new Mini, then this is the dealership for you. More

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Wonderful Experience I had initially gone into Herb Chambers in Boston to lease a Mini in February of 2017. I was supposed to have already closed on a new condo, but it w I had initially gone into Herb Chambers in Boston to lease a Mini in February of 2017. I was supposed to have already closed on a new condo, but it was being delayed. I wanted a new car so I decided not to wait. David was assigned to me and I explained to him what I needed. The price was very important because I may be retiring in a few years and I didn't want to be stuck with an exorbitant lease payment. David and I worked together until we found a deal that would work. Unfortunately, my soon-to-be-mortgage bank highly advised me not to lock into any major purchases or leases until after I closed on the condo. I had to cancel this deal, but I told David that I'd be back once the condo closed. The condo finally closed in June and I popped back in to see David on 4th of July weekend. I felt like he was already my friend! I had been following the Herb Chambers holiday weekend sales on line and insisted on a car in inventory for the advertised lease price. David and I worked out a deal and I had my car!! I am not an easy person to deal with sometimes, and I appreciated that David remained smiling and gracious throughout our transaction. I also worked with Moustafa on the financing, and he was very friendly, meticulous and engaged. He explained everything very clearly and I could tell he took pride in his work, just like David. It's very rare to find this quality in the customer service realm any more. After a few days, I went back to pick up my car, and David sat with me in the car for a long time explaining how everything worked. I was very appreciative because I hadn't driven a car yet with so many "electronics." I then ordered some mirror covers and had to go back the next week to pick them up. Once again, David came out and installed them for me! He really went way beyond what one would expect for a salesman. You usually think that once you sign on the dotted line, they are on to the next sale, forgetting all about you. Not David. He has since called me a few more times to make sure I'm doing alright with the car. I would recommend David and all the showroom people I met for a wonderful experience. And speaking of the showroom - I just love the place! The cars are so gorgeous, and they have a lot of Mini "stuff" you can buy. It's a very lively place with a lot going on, and it's a really fun place to visit! Bravo!! More

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SO EASY Katie, Moustafa and Andre made this a seamless experience. This is my 3rd Mini from this dealer and I have to say Katie's team is what keeps me coming Katie, Moustafa and Andre made this a seamless experience. This is my 3rd Mini from this dealer and I have to say Katie's team is what keeps me coming back. More

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Phenomenal experience My father and I walked into Mini of Boston right before it was supposed to close on a Wednesday night, and met an sales associate in minutes, who sat My father and I walked into Mini of Boston right before it was supposed to close on a Wednesday night, and met an sales associate in minutes, who sat us down and went through every mini thought would suit us. Unlike other dealerships, no one was pushy or sleepy. Everyone working there was so friendly and kind, truly determined to make your life easier. We found the perfect car, with the right color, model, miles, and year. Sam even took us out to test drive that night (because we were so excited). The price was already set, so we didn't have to worry about negotiating. The deal was set within two days and we are more than happy with our experience! More

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Team AWESOME at HC MINI of Boston made it easy! This is the 3rd MINI we've purchased at HC MINI of Boston. 2013 Hardtop, 2015 Cooper S and now my beautiful 2016 Cooper S. The team is amazing. Sara E This is the 3rd MINI we've purchased at HC MINI of Boston. 2013 Hardtop, 2015 Cooper S and now my beautiful 2016 Cooper S. The team is amazing. Sara Espinal is a dynamo, taking time to show me all of the vehicles and the options - and she knows from experience. Sales Manager, Kate George is smart, funny, welcoming and a motoring enthusiast - and will help you through the entire process. (Also she'll ensure the ice cream case is filled for your visit.) This was my first encounter with (according to her business card) Motoring Genius, Chelsea Capwell - and she knows her stuff. Sara sat with me and went through all of the menu setups, and Chelsea came in with 'special teams' knowledge like how to adjust damper control. All around GREAT experience. I love my new MINI - and having a perfect sales team made it great. More

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Great Experience Buying a Car I had a great experience working with Herb Chambers MINI and my motoring advisor, Brian Epstein. It was the most low pressure car sale experience I've I had a great experience working with Herb Chambers MINI and my motoring advisor, Brian Epstein. It was the most low pressure car sale experience I've every been witness to and everyone at the dealership was a pleasure to work with. It was very apparent from the beginning that while they were there to sell me a car, they were doing everything they could to earn my business and not take that for granted. I test drove several different models and could have test drove everything they had if I wanted to. Brian's goal was to make sure that ultimately I would be happy with my MINI and I am. Looking forward to working with this dealership in the future. More

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All around excellent service! There was not one accommodation that this dealer did not accomplish. The whole staff made our purchase the most pleasurable and wonderful experience! There was not one accommodation that this dealer did not accomplish. The whole staff made our purchase the most pleasurable and wonderful experience! Thank you! More

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The people make this dealership great. Katie was fantastic. The time and patience of her was incredible. We were there well past close trying to make a decision and she was there meeting ou Katie was fantastic. The time and patience of her was incredible. We were there well past close trying to make a decision and she was there meeting our every need. She even moved all the cars so we could take one from the showroom outside before it got too dark. More

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GLADYS was retired David and Katie; I can not say enough. Great people. Mr Chambers "you did done good having them on your staff" The 2015 Countryman is a step up from David and Katie; I can not say enough. Great people. Mr Chambers "you did done good having them on your staff" The 2015 Countryman is a step up from GLADYS ( a 2009 cooper). The turn around time was excellent , the introduction to my new car was great. However one thing: how about decaf coffee for the coffee house.? Pam Best More

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The best car buying experience I've ever had. I have leased, owned and purchased many cars over the years. As much as its so wonderful to have a new car (yes, the smell!), the car buying experienc I have leased, owned and purchased many cars over the years. As much as its so wonderful to have a new car (yes, the smell!), the car buying experience leaves a lot to be desired. I have worked with some less than pleasant people, and always seemed to walk away feeling like somehow, someone got the better of me even thought I tried to do very thorough research before I went to the dealership of choice. I just leased the new 4 door Mini Cooper hardtop through Kate George at Herb Chambers Mini. These cars are brand new to the US, and Kate convinced me it was worth waiting for. I LOVE THIS CAR! It is soooo cool. Everything Kate told me was spot on, and her personal service is second to none. She's so much fun to work with, knows her stuff inside out, and follows up on everything. She is the perfect MINI personality...fun, exciting, lots of energy, dependable. I cannot praise her enough. You will love her, and you will love your MINI! More

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