Kate Reed | Page 2

Staff was extremely helpful and polite. Checked in on me and made sure I knew what was going on Checked in on me and made sure I knew what was going on More

Print

The entire staff was very professional. They were very polite, and they were proactive in their communications. Very helpful. Jalen Johnson was outstanding! Superb communication and helpful They were very polite, and they were proactive in their communications. Very helpful. Jalen Johnson was outstanding! Superb communication and helpful. The entire staff was great! More

Print

Faulkner Chrysler Service is spot on, quality performance, good value always friendly and quick service. performance, good value always friendly and quick service. More

Print

Outstanding service. The service department always takes good care of me and makes the experience simple and easy. The service department always takes good care of me and makes the experience simple and easy. More

Print

Excellent service and customer service from Jaylen and staff. Could not be happier with my experience. staff. Could not be happier with my experience. More

Print

Worst service department ever!I was given 4 free services with purchase of new jeep rubicon!you get what you pay for!it won't be back. They take 3 hours for oil change. They over filled my oil and give me ha with purchase of new jeep rubicon!you get what you pay for!it won't be back. They take 3 hours for oil change. They over filled my oil and give me hard time when I told them!today is will be draining my oil to proper leve!do not trust them! More

Print

One morning while shifting into drive from taking my child to school, my van's gear shift knob came off in my hand. That was a first. I put it back on and was able to drive home, although it was very child to school, my van's gear shift knob came off in my hand. That was a first. I put it back on and was able to drive home, although it was very loose and not affixed. I called Kate Reed and told her my unusual story. Kate is aware of my husband's medical condition and that I must have our van in order to transport him and his chair. She told me to bring it in ASAP and once I was there it was discovered that the allen screw had come loose. Todd put it back on for me and in less than 15 minutes I was happily on my way home. Thanks Kate! More

Print

We just bought our second new van. We are very pleased with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excel with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excellent. More

Print

My wife and I were traveling from Florida when I experienced a check engine light. I used my code reader and found it was the EGR valve. The hotel found your dealership. I called and spoke to Kat experienced a check engine light. I used my code reader and found it was the EGR valve. The hotel found your dealership. I called and spoke to Kate about my problem. She told me to bring the car in and they would look at it. They confirmed the problem and quickly replaced the valve and updated the PCM. About an hour and one half later we were back on the road. My thanks to Kate as she was very helpful to us. Marie and Bill Saitz More

Print

I bought and have had my 2012 Dodge Charger serviced there for a year. The service department has ALWAYS been friendly, professional and very customer oriented. They go above and beyond the call of there for a year. The service department has ALWAYS been friendly, professional and very customer oriented. They go above and beyond the call of duty to make sure I have been satisfied with my service experience. I highly recommend this dealer to others. More

Print