Kathryn Venable
Kathryn Venable at Price LeBlanc Lexus

Kathryn Venable | Page 9

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Kathryn Venable

June 08, 2024

Dealership Rating
Employee Rating

I purchased my Lexus nine years ago. The service department is excellent. They have kept my car in wonderful condition. I wouldn’t trust anyone else with my car. More

by pcaseyfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Price LeBlanc Lexus responded

Thank you for choosing Price LeBlanc Lexus for your Lexus service needs. Your trust in us means the world, and we look forward to continuing to keep your car in wonderful condition for years to come!

June 06, 2024

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Employee Rating

Oil change with appointment took forever. Then when my wife asked 5 different employees to please show her how to fold her side mirrors electrically.no one could answer her and when a tech wa More

by DANIELMILORDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2024

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Daniel. We apologize for the extended wait time for your oil change and the lack of assistance with your side mirrors. This is not the level of service we aim to provide, and we understand your frustration. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to speak more with us about your service experience.

May 30, 2024

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I just Love Price Leblanc Lexus because the service is always top notch. Everyone is so very pleasant to deal with and very honest. It is a Great Experience each and every time. More

by felicianawelders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Price LeBlanc Lexus responded

Thank you so much for the kind words, Feliciana! We are delighted to hear that we have succeeded in your service. Thank you for choosing Price LeBlanc Lexus!

May 29, 2024

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Employee Rating

Each and every time that we have gone in for service, the staff is always professional and attentive. Thank You! More

by FCARMOUCHE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 30, 2024

Price LeBlanc Lexus responded

Thank you so much for taking the time to leave us this wonderful review! Your feedback means a lot to us and we look forward to welcoming you back in the future.

May 27, 2024

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Employee Rating

Price Leblanc has always been there for me. I have purchased many cars from this dealership and have always the best More

by rev.danwells
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2024

Price LeBlanc Lexus responded

Thank you for your continued loyalty and support! It's great to know you had such a positive experience.

May 25, 2024

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Employee Rating

Price Leblanc provides good service, good refreshments why you wait. The waiting time is good. More

by hazelwill232
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 28, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, Hazel. We are pleased to hear that you enjoyed our service and refreshments while you waited. We strive to make our customers' experience as pleasant as possible.

May 19, 2024

Dealership Rating
Employee Rating

As usual, my service experience was excellent! From the valet upon arrival to pick up, the service was excellent. More

by BMARKSNURSESRUS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody in Valet

May 20, 2024

Price LeBlanc Lexus responded

Thank you for your feedback! We're pleased to hear about how well your service experience went.

May 17, 2024

Dealership Rating
Employee Rating

Work was done as well as can be expected due to power outage . Routine oil change took 1 hour from the 8am appointment that I had. Everyone was very courteous and helpful. More

by GEB315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Price LeBlanc Lexus responded

We appreciate your understanding regarding the power outage and are glad to hear that our team was courteous and helpful during your visit!

May 15, 2024

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Employee Rating

The service department staff is always friendly and professional. The waiting area provides a comfort unlike any other business I’ve visited. More

by rforbes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Price LeBlanc Lexus responded

We are happy you found our team to be friendly and professional! Thank you for your feedback, and we hope to see you in the future!

May 02, 2024

Dealership Rating
Employee Rating

I had a great experience. Everyone I spoke to during this process was professional and friendly. The communication was excellent and the service on my car was done in a time More

by jloupe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Burden , Joey LeBlanc

May 02, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, jloupe. We are thrilled to hear that our team provided you with professional and friendly service, and that your car was serviced in a timely manner. We appreciate your business and look forward to serving you again in the future.

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