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Kathryn Venable
Kathryn Venable | Page 8
Service Consultant
Price LeBlanc Lexus
13200 Airline Hwy
Baton Rouge, LA 70817
124 Reviews
124 Reviews
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124 Reviews of Kathryn Venable
July 18, 2024
While compensating the dealership for the services rendered, I inquired about a complementary replacement key for my Lexus GS460. The service assistant replied that she didn’t know anything about this rendered, I inquired about a complementary replacement key for my Lexus GS460. The service assistant replied that she didn’t know anything about this. I paused for a moment to see if she would consult with a more seasoned customer service agent or a manager to ask for assistance with my request. She proceeded to collect the service fee without any further comment on my inquiry. I got the impression that satisfying the customer was not a priority for her. As a loyal customer of the Lexus brand to say I was disappointed would be a gross misrepresentation of the facts. I’m loyal to Lexus for two very important reasons: 1. Service after the sale 2. Product reliability. I’m in the market for an upgrade to my 2020 GS460. The Mercedes Benz GLS450 is looking more and more attractive. More
by williewilliams739
Verified Customer
July 12, 2024
Very pleasant and efficient. Nice waiting areas. Do not like credit card service charge. Price for 2 tires was $200 more than I paid at Chabil’s a week ago. (Same tires of course Nice waiting areas. Do not like credit card service charge. Price for 2 tires was $200 more than I paid at Chabil’s a week ago. (Same tires of course) More
by MPERRIN2
Other Employees Tagged: Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Sarah Sarfaraz, Hannah Prahter
July 05, 2024
The Price Leblanc Service department always provides a friendly and easy experience. A pleasure to deal with. friendly and easy experience. A pleasure to deal with. More
by bradalack1973
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest , Allen Blount
July 01, 2024
The people at the dealership are very friendly and accommodating. When I buy a new car will definitely buy it from price Leblanc. Several of my past vehicles were purchased from price Leblanc Nissan accommodating. When I buy a new car will definitely buy it from price Leblanc. Several of my past vehicles were purchased from price Leblanc Nissan a More
by bridgettehuston
June 23, 2024
Interested, service oriented, always work on behalf of the customer, keep their promises and always go above and beyond. And they do return phone calls. the customer, keep their promises and always go above and beyond. And they do return phone calls. More
by BrainDoc
Other Employees Tagged: Lori Puhl, Lucas DeLacerda, Brooke Bercegeay, Sarah Sarfaraz, Jonathan Chouest
June 23, 2024
Special thanks to all the people at the dealership. Great customer service. Excellent job. Thank you all. Great customer service. Excellent job. Thank you all. More
by edoho
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Jonathan Chouest
June 20, 2024
Did not reinstall fasteners under hood. When called out. they replaced them but then said they were not there when the car came in. My photo proved I was right. The service writer manager When called out. they replaced them but then said they were not there when the car came in. My photo proved I was right. The service writer manager talks fast and doesn't listen. Technicians need to adhere to the standard of excellence that Lexus touts. Yes, even in the little things...something as small as a faster. if the fastners aren't needed and can be left out. ?why did the manufacturer install them? More
by Gwen4realestate
Other Employees Tagged: Brooke Bercegeay
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