Kathy Maki | Page 2

I’ve been with this dealership since my first Lexus purchase 16 years ago. Northside has always had exceptional service. purchase 16 years ago. Northside has always had exceptional service. More

by susanmconnelly Verified Customer Verified Customer

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Sorry, don't remember the gentleman's name that was in the finance department, he was very kind, friendly and very patient. Kathy Maki is just a God send, so sweet, helpful, knowledgeable and caring... the finance department, he was very kind, friendly and very patient. Kathy Maki is just a God send, so sweet, helpful, knowledgeable and caring... I would buy many cars from here if I could! Thank you for the great service! More

by maribel3317 Verified Customer Verified Customer

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Great thoughtful comfortable no hassle gave great information in the process and gave all my options information in the process and gave all my options More

by tanya_bryant Verified Customer Verified Customer

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From the very beginning, Kathy Maki was genuinely kind hearted, attentive, and made us feel welcomed. With her extensive knowledge of cars, she helped us find the car with the trim level we were looking hearted, attentive, and made us feel welcomed. With her extensive knowledge of cars, she helped us find the car with the trim level we were looking for, a perfect match. From test driving to getting out the door price, she made it a seamless experience without the hassle. She was very professional and principled, allowing us to connect and feel comfortable about the process. At the time of purchase, I had low blood sugar from skipping a meal since I was excited about a new car. She was concerned and offered a variety of healthier snacks from her personal stash which made me feel valued. We are new to the Lexus family and look forward to experiencing continued great customer service. We highly recommended Kathy Maki to our friends and family. More

by gigizachry Verified Customer Verified Customer

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Very good customer service- prompt, knowledgeable, and accomodating. Phone calls were quickly returned with answers. accomodating. Phone calls were quickly returned with answers. More

by CAP225 Verified Customer Verified Customer

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Outstanding! Simply unmatched customer care and service from James Breaux and Kathy Maki. Extraordinary attention to detail from beginning to end. We were overwhe Simply unmatched customer care and service from James Breaux and Kathy Maki. Extraordinary attention to detail from beginning to end. We were overwhelmed by the experience and grateful for such a wonderful car. More

by Jr Verified Customer Verified Customer

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What an awesome experience our family had with Northside Lexus. Everyone we encountered was very helpful and knowledgeable going out of their way to help us, especially James Breaux and Kathy Maki. They ev Lexus. Everyone we encountered was very helpful and knowledgeable going out of their way to help us, especially James Breaux and Kathy Maki. They even gave us their cell phone numbers in case we questions answered after purchase! My new Lexus is my first luxury vehicle and I couldn’t be more grateful! Thank you so very much, Patricia Kline, proud owner More

by pkline19 Verified Customer Verified Customer

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Kathy was fantastic, she ensured our car was ready on time and kept us updated throughout the process. She also coordinated the pickup date and time around my schedule, which I truly appreciated. time and kept us updated throughout the process. She also coordinated the pickup date and time around my schedule, which I truly appreciated. More

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This was the best experience I have ever had when buying a car. James and Kathy answered every question both text and in person. I never felt pressured. I love my car. a car. James and Kathy answered every question both text and in person. I never felt pressured. I love my car. More

by sandra.c.brewer Verified Customer Verified Customer

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Kathy was very helpful in choosing our vehicle and patiently explained the features. She kept in touch with us during the process and did not pressure us in making the decision. patiently explained the features. She kept in touch with us during the process and did not pressure us in making the decision. More

by csnandula Verified Customer Verified Customer

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