Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.7
368 Reviews
4.7

368 Reviews

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368 Reviews of Kathy Smith

June 26, 2025

Dealership Rating
Employee Rating

I have been a customer at Gates Nissan Richmond for over 15 years. This week I purchased my third new vehicle from them. Aladdin worked with me, and he is amazing! So knowledgeable. He explained and dem More

by Servicefan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aladdin Abu-Zaghrit

May 03, 2025

Dealership Rating
Employee Rating

Excellent service! Excellent employees! Great dealership hands down! I've been with Gates since 08 and have never had a bad experience. From the salespeople to the serv More

by alcovey94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt , Matthew Coffee 5 Stars!, Victoria in Finance 5 Stars!

March 28, 2025

Dealership Rating
Employee Rating

First off I'm not good at writing reviews but here goes. I purchased my first new car at Gates Nissan in October of 2020. A salesman by the name of Michael Stidham showed me a few vehicles. He was knowledge More

by bjsammon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham , Megan, Emily, Victoria, Gerald, Andrea and Kim.

October 26, 2023

Dealership Rating
Employee Rating

I found the vehicle I was looking for in inventory and was able to make a deal. More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 10, 2023

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Employee Rating

The managers and sales advisors are great! Very friendly, helpful and willing to work with you to make a deal. I would recommend Gates Nissan in Richmond, KY to anyone. More

by dixonjeremy7340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt, Ron Pennington

August 04, 2023

Dealership Rating
Employee Rating

Worst service department I've ever dealt with. I've owned 7 Nissans from gates and I'M DONE. They will make some kind of excuse why they can't fix your vehical or tell you there is nothing wrong w More

by Last time with Gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 15, 2023

Dealership Rating
Employee Rating

We have purchased our last two vehicles from Gates Nissan. We trust the brand and we trust Scott. He has kept our needs and wants at the top of his priority list and has been very accommodating (no pr More

by Randy L.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt

December 13, 2022

Dealership Rating
Employee Rating

Michael was great to work with. Wasn't pushy like most salesmen, which I appreciate a lot. Probably the best dealership I've worked with in this town. More

by Wheatley
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham

September 10, 2022

Dealership Rating
Employee Rating

Great dealership with friendly and knowledgeable employees. I had an enjoyable visit and all my questions were answer in a professional manner. I would recommend this dealership to anyone looking More

by Jcalbert54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 20, 2022

Dealership Rating
Employee Rating

We are always happy with the service we receive at Gates Nissan, they always go above and beyond to give us great service and great cars. We have purchased over 6 cars from them and have always had a great More

by NissanFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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