Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 19

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.6
373 Reviews
4.6

373 Reviews

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373 Reviews of Kathy Smith

November 27, 2018

Dealership Rating
Employee Rating

Service of 2016 Sentra Was very satisfied with our service on the Sentra, The Service Manager Kathy and her staff went above and beyond to take good care of our vehicle and More

by Johnny Tutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2018

Dealership Rating
Employee Rating

Great dealership that provides great service. We always come to Gates Nissan when purchasing a vehicle or having one of our Nissans serviced. They are always friendly and courteous and offer exce More

by jhensley47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt , Ron Pennington, Pamela Thompson, Nick Simmons

November 16, 2018

Dealership Rating
Employee Rating

20,000 miles service Very well versed and helpful. Fast consumer service right on time. Will return every time with the great service provided at this visit for my Rogue More

by redgsxr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2018

Dealership Rating
Employee Rating

Thank you, Gates Nissan!! The service experience was fabulous! Everyone was friendly, helpful and went above and beyond to make sure that our needs were met. I would recommen More

by Monica Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2018

Dealership Rating
Employee Rating

Great Service Our recent trip to Gates Nissan was just like all the rest, terrific! The staff is very friendly and attentive to our needs. They always make you fee More

by Stephs Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 04, 2018

Dealership Rating
Employee Rating

Great Service Great staff to work with. I phoned Kathy to schedule an oil change and was able for Dilan to pick my vehicle up at home. Everyone is always so profe More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dilan Barnes

November 02, 2018

Dealership Rating
Employee Rating

Excellent service I always buy my autos from Gates in Richmond. I enjoy working with personnel. Service Department is excellent. Sales was excellent in getting me the a More

by Dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Case, Ali Ennakoa, Ron Pennington, Pamela Thompson, Nick Simmons

October 30, 2018

Dealership Rating
Employee Rating

JW1959 Very professional staff! I wasn’t scheduled to have work done on my car, but that’s not how I was treated. My needs beer very quickly assessed and the More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

October 19, 2018

Dealership Rating
Employee Rating

Solved all my concerns, very efficiently Would recommend to any one, very efficient and will solve your any issues you may have, so looking for freindly environment, quick service would highl More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Wilburn

October 03, 2018

Dealership Rating
Employee Rating

true concern on solving problem I had a small problem with a noise coming from my air conditioner compressor. The first fix resulted in the same problem but Bill Case, Kathy Smith, a More

by FastEddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Case, Pamela Thompson

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