Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 20

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.6
373 Reviews
4.6

373 Reviews

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373 Reviews of Kathy Smith

September 30, 2018

Dealership Rating
Employee Rating

Terrific, friendly service and so much convenience! So easy to schedule an appointment and, if necessary, a loan car is provided, while mine is in the shop! I just love GATES dealerships!!! More

by marjipooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

September 28, 2018

Dealership Rating
Employee Rating

Excellent Service Always great customer service with Kathy, Pam, and Bill. Everything always is explained very thoroughly. I choose Gates Nissan for their professiona More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Case, Pamela Thompson

September 27, 2018

Dealership Rating
Employee Rating

Excellent service every time I’ve never had an issue in the past 15 years I’ve been using Gates Nissan. Wouldn’t consider service from any other place. More

by Klk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Case, Pamela Thompson, Jon Wilburn

September 25, 2018

Dealership Rating
Employee Rating

Very satisfied They said my filter for car and cabin needed replacing and they showed my how dirty it was. Thanks for excellent service. I appreciate your attention More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 24, 2018

Dealership Rating
Employee Rating

First service First, I LOVE that the service department has Saturday hours!! This was my first service on my 2018 Rogue, which was free and I couldn't be happier! More

by Tammy Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Baker, Raven

September 08, 2018

Dealership Rating
Employee Rating

Service Without Suprise We took our vehicle in for the first free service and they treated us like we were family. Every problem detail was brought to our attention before th More

by CrissCrossover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

September 06, 2018

Dealership Rating
Employee Rating

Service Department Recently I had a noise in the Nissan Pickup that I couldn't determine the problem. Upon talking to Kathy she said bring it on over. I took the truck More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Case, Pamela Thompson

August 23, 2018

Dealership Rating
Employee Rating

Completely Satisfied I was and have always been completely satisfied with the service I receive! The staff are always very friendly and accommodating! I couldn’t ask for More

by janltoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Case, Pamela Thompson

August 11, 2018

Dealership Rating
Employee Rating

Great Kathy is always helpful. Goes above and beyond!! Thanks Kathy!! Austin was great to work with. He was very patient in explainingthings about my n More

by july2263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Mikel

August 05, 2018

Dealership Rating
Employee Rating

Quick and friendly Always excellent service, very friendly staff and low prices. I've never had a single problem out of the 2 years so far with this dealership. The whol More

by brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

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