373 Reviews
Write a Review373 Reviews of Kathy Smith
September 30, 2018
Terrific, friendly service and so much convenience! So easy to schedule an appointment and, if necessary, a loan car is provided, while mine is in the shop! I just love GATES dealerships!!! So easy to schedule an appointment and, if necessary, a loan car is provided, while mine is in the shop! I just love GATES dealerships!!! More
Other Employees Tagged: Pamela Thompson
September 28, 2018
Excellent Service Always great customer service with Kathy, Pam, and Bill. Everything always is explained very thoroughly. I choose Gates Nissan for their professiona Always great customer service with Kathy, Pam, and Bill. Everything always is explained very thoroughly. I choose Gates Nissan for their professionalism. Great place to do business. More
Other Employees Tagged: Bill Case, Pamela Thompson
September 27, 2018
Excellent service every time I’ve never had an issue in the past 15 years I’ve been using Gates Nissan. Wouldn’t consider service from any other place. I’ve never had an issue in the past 15 years I’ve been using Gates Nissan. Wouldn’t consider service from any other place. More
Other Employees Tagged: Bill Case, Pamela Thompson, Jon Wilburn
September 25, 2018
Very satisfied They said my filter for car and cabin needed replacing and they showed my how dirty it was. Thanks for excellent service. I appreciate your attention They said my filter for car and cabin needed replacing and they showed my how dirty it was. Thanks for excellent service. I appreciate your attention to details. Thanks for the car wash also! More
September 24, 2018
First service First, I LOVE that the service department has Saturday hours!! This was my first service on my 2018 Rogue, which was free and I couldn't be happier! First, I LOVE that the service department has Saturday hours!! This was my first service on my 2018 Rogue, which was free and I couldn't be happier! They even washed my vehicle! More
Other Employees Tagged: Kyle Baker, Raven
September 08, 2018
Service Without Suprise We took our vehicle in for the first free service and they treated us like we were family. Every problem detail was brought to our attention before th We took our vehicle in for the first free service and they treated us like we were family. Every problem detail was brought to our attention before they went on to fix it. We were informed of everything every step of the way. We weren't left in the dark until it was over. More
Other Employees Tagged: Pamela Thompson
September 06, 2018
Service Department Recently I had a noise in the Nissan Pickup that I couldn't determine the problem. Upon talking to Kathy she said bring it on over. I took the truck Recently I had a noise in the Nissan Pickup that I couldn't determine the problem. Upon talking to Kathy she said bring it on over. I took the truck over and they fixed the problem. I feel that Kathy, Pamela, and Bill offer the best service department over the state of Kentucky. That's why I continue driving Nissan products. More
Other Employees Tagged: Bill Case, Pamela Thompson
August 23, 2018
Completely Satisfied I was and have always been completely satisfied with the service I receive! The staff are always very friendly and accommodating! I couldn’t ask for I was and have always been completely satisfied with the service I receive! The staff are always very friendly and accommodating! I couldn’t ask for anything better! More
Other Employees Tagged: Bill Case, Pamela Thompson
August 11, 2018
Great Kathy is always helpful. Goes above and beyond!! Thanks Kathy!! Austin was great to work with. He was very patient in explainingthings about my n Kathy is always helpful. Goes above and beyond!! Thanks Kathy!! Austin was great to work with. He was very patient in explainingthings about my new vehicle More
Other Employees Tagged: Austin Mikel
August 05, 2018
Quick and friendly Always excellent service, very friendly staff and low prices. I've never had a single problem out of the 2 years so far with this dealership. The whol Always excellent service, very friendly staff and low prices. I've never had a single problem out of the 2 years so far with this dealership. The whole team is great. More
Other Employees Tagged: Pamela Thompson

