Kathy Smith | Page 21

Had a great experience We had an intermiting problem with our Sentra, that would not log a code. And would only act up at certain places on the drive my wife takes to work. We had an intermiting problem with our Sentra, that would not log a code. And would only act up at certain places on the drive my wife takes to work. Which is a very difficult problem for the service department to diagnosis and fix. The whole service team worked with us and were able to fix our Sentra. We could not be happier with how they all worked with us and the Nissan Tech Line... And corrected the problem. More

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Great service every time I come in I have brought my Nissan Pathfinder in for every oil/filter change needed at the recommended mileage. I have always received exceptional service. I I have brought my Nissan Pathfinder in for every oil/filter change needed at the recommended mileage. I have always received exceptional service. I would purchase and service another car here with no qualms at all. Thanks for our professional service. More

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Great to work with!! Michael was my sales person and was very patient and understanding of what I was looking for. Took my car in for a service and everyone was amazing as Michael was my sales person and was very patient and understanding of what I was looking for. Took my car in for a service and everyone was amazing as usual. Most certain to recommend to everyone. More

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Always easy and effortless I had to change my service time at the last minute so I could run my dog to the vet. We came after the vet appointment and they let her wait in the s I had to change my service time at the last minute so I could run my dog to the vet. We came after the vet appointment and they let her wait in the service waiting area with me so we wouldn’t have to sit out in the sun! (Of course she is cute)! I appreciated that. The other thing I’m always so impressed with is the cleanliness and comfort of the service area. I’ve always had very good experiences with Gates. More

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Gates Nissan Service I have never been more pleased with the service at Gates Nissan. Kathy and Pam have been the best. I am especially amazed at what Pam did. She went ou I have never been more pleased with the service at Gates Nissan. Kathy and Pam have been the best. I am especially amazed at what Pam did. She went out into a hard down pour to retrieve our umbrella from our loaner car, which was several feet away. This was way beyond the call of duty. Thanks again. More

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130K maxima service People like Kathy and Pamela are the reason we continue to get our vehicles serviced at Gates. They are familiar with how we drive our vehicles and re People like Kathy and Pamela are the reason we continue to get our vehicles serviced at Gates. They are familiar with how we drive our vehicles and recommend what we may need to look for. My wife drives the maxima to work which requires much travel in remote areas. Kathy and Pamela pointed out to us that she would need to pay attention to the rear brakes because they were begining to wear thin. Looking out for their customers is important to Gates and it shows in their employees. More

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Great Service I was very pleased with my service at this dealership. I was kept informed of all repairs that needed to be done and everything was fully explained t I was very pleased with my service at this dealership. I was kept informed of all repairs that needed to be done and everything was fully explained to me. My wait time was kept to a minimum and I even got two free months of Sirius radio just from visiting them. I will definitely return. More

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Normal service visit, oil change etc This dealership has the BEST service department ever. They quickly get you in and out and take time to answer all questions you may have. Great job! This dealership has the BEST service department ever. They quickly get you in and out and take time to answer all questions you may have. Great job!! More

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Friendly and knowledgeable Upon arrival, I was greeted made feel like I was special, and they called me when my car was done. was treated with respect, they brought my car arou Upon arrival, I was greeted made feel like I was special, and they called me when my car was done. was treated with respect, they brought my car around had it running so I didn’t have to get in a hot car. I would say they went beyond making me feel important to them. More

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Great customer service Gates Nissan always makes me feel welcome. Always take great care of my car. Hoping in 5 months cone gstes Nissan and buy a new car Gates Nissan always makes me feel welcome. Always take great care of my car. Hoping in 5 months cone gstes Nissan and buy a new car More

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