373 Reviews
Write a Review373 Reviews of Kathy Smith
March 07, 2018
Great service as always As always Bill , Kathy, Pamela and Leonard take care of all my needs. Always friendly knowledgeable and efficient and even get a car wash, never go an As always Bill , Kathy, Pamela and Leonard take care of all my needs. Always friendly knowledgeable and efficient and even get a car wash, never go anywhere else. More
Other Employees Tagged: Bill Case, Pamela Thompson
March 06, 2018
1st service The Service team at Gates Nissan did a great job! They treated me like family and were quick but thorough with my Murano. I highly recommend Gates Nis The Service team at Gates Nissan did a great job! They treated me like family and were quick but thorough with my Murano. I highly recommend Gates Nissan for any service work! More
Other Employees Tagged: Bill Case, Pamela Thompson
March 01, 2018
Consistently Excellent Experiences My wife and I have purchased four vehicles from Gates Nissan since moving to Richmond. Our experience with each has been exemplary. Perhaps more imp My wife and I have purchased four vehicles from Gates Nissan since moving to Richmond. Our experience with each has been exemplary. Perhaps more importantly, the Service Department has earned our trust, and has done a great job keeping our cars in excellent shape. I have never had a better experience than I have every time at Gates Nissan! More
Other Employees Tagged: Bill Case, Pamela Thompson
February 27, 2018
Excellent Service. Excellent people and service. Very nice experience. They were able to work me in at the last minute. All services were completed in a very timely mann Excellent people and service. Very nice experience. They were able to work me in at the last minute. All services were completed in a very timely manner. More
Other Employees Tagged: Pamela Thompson
February 22, 2018
Great Car Buying Experience!!!! Just purchased a new car at Gates. A very pleasant experience. Kyle Baker was awesome!! He helped make sure my purchase was the right purchase for Just purchased a new car at Gates. A very pleasant experience. Kyle Baker was awesome!! He helped make sure my purchase was the right purchase for me. Thanks again Kyle for all your help!! Even in the pouring rain!! More
Other Employees Tagged: Pamela Thompson, Kyle Baker is awesome
February 21, 2018
Oil change at Gates Nissan This dealership has the best prices and service bar none. The complimentary car wash is greatly appreciated. Great staff and great service! A complete This dealership has the best prices and service bar none. The complimentary car wash is greatly appreciated. Great staff and great service! A complete diagnostic report is a wonderful addition. More
Other Employees Tagged: Pamela Thompson
February 20, 2018
Great dealership Just a great dealership and friendly staff no pressure just a wonderful place service was great done in a timely matter and very clean place of busine Just a great dealership and friendly staff no pressure just a wonderful place service was great done in a timely matter and very clean place of business More
Other Employees Tagged: Pamela Thompson
February 04, 2018
Excellent experience, as always. Service Depratment at Gates Nissan in Richmond continues to provide exemplary service for my Nissan Rogue. Bill Case, as always, provides service that Service Depratment at Gates Nissan in Richmond continues to provide exemplary service for my Nissan Rogue. Bill Case, as always, provides service that exceeds any car dealership my husband and I have ever experienced. I know I am always in good hands here. More
Other Employees Tagged: Bill Case, Pamela Thompson
January 26, 2018
Always wonderful customer service I have bought both my vehicles here. Always take them back for oil changes and whatever else the vehicle is needing. The staff here is always very fri I have bought both my vehicles here. Always take them back for oil changes and whatever else the vehicle is needing. The staff here is always very friendly and helpful. Would not go anywhere else. More
Other Employees Tagged: Pamela Thompson, Athena Simmons
January 25, 2018
Excellent Service We.are very pleased with the overall experience of working with the team at Gates Nissan. Staff are always pleasant and helpful and has taken very goo We.are very pleased with the overall experience of working with the team at Gates Nissan. Staff are always pleasant and helpful and has taken very good care of our service on our vehicle. Thanks to all the ataff More

