Kathy Smith | Page 23

Always Always greeted with a smile something one rarely see Pam is so friendly and always has a smile and good advice. She keeps her customers informed about the process of their vehicle. It is a great pleasu Pam is so friendly and always has a smile and good advice. She keeps her customers informed about the process of their vehicle. It is a great pleasure to have the personal contact with Pam and Kathy. Both are truly interested in satisfying their customers. More

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Service/sales Went to this dealership for routine service. Excellent service staff. Excellent service as always. I drive from Lexington knowing I will be in and out Went to this dealership for routine service. Excellent service staff. Excellent service as always. I drive from Lexington knowing I will be in and out quickly, always feel welcome, and I know they care about my car running great. Plus, a great waiting area where I can catch up on a little work or just relax. My current rogue is my second vehicle from Gates! More

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Scheduled service morning of bad weather Oil change, tire rotation, filter change went like clockwork. Appointment at 8 am and they were ready to go even during inclement weather. Kathy is al Oil change, tire rotation, filter change went like clockwork. Appointment at 8 am and they were ready to go even during inclement weather. Kathy is always great!! More

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Great service Kathy Smith is a wonderful person who provides service with a smile. I always enjoy seeing her! She worked around my schedule and seemed happy to do Kathy Smith is a wonderful person who provides service with a smile. I always enjoy seeing her! She worked around my schedule and seemed happy to do so. More

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Friendly Employees and Great Service I bought my Hyundai Elantra from this dealership because the Gates Hyundai down the street treated me terribly. Ever since, I have been going to this I bought my Hyundai Elantra from this dealership because the Gates Hyundai down the street treated me terribly. Ever since, I have been going to this dealership for oil changes and car maintenance, and they haven't disappointed me yet! Everyone is friendly and accommodating, and I know I can trust them with the care of my car. I would highly recommend coming here if you want to buy a car or have it serviced. More

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Issues and Answers Having a new truck, I had quite a few questions. It took a couple days to get all sorted out, but Gates Nissan has a Service Manager that will surel Having a new truck, I had quite a few questions. It took a couple days to get all sorted out, but Gates Nissan has a Service Manager that will surely make your desires happen and questions get answered. The folks in the working end of the service department thus far have done an above and beyond effort to make me a happy owner. You only need to ask... More

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Gates not only took care of my vehicle but earned my busines when my Nissan pathfinder's fans messed up they went be on their duty to get it fixed for me and make sure that i was satisfied with the service they when my Nissan pathfinder's fans messed up they went be on their duty to get it fixed for me and make sure that i was satisfied with the service they preformed. More

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In and out within an hour for an oil change and tires rotate I am always treated like I’m their most important customer and they are always honest. They don’t sell me something I don’t need. Kathy and Leonard al I am always treated like I’m their most important customer and they are always honest. They don’t sell me something I don’t need. Kathy and Leonard always takes care of my car. More

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Oil change and checkup I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone is very professional while caring for the customer and their vehicle. More

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Overall experience from purchase to service has been excellent Purchased Pathfinder in Dec of 2012 All service has been performed by Gates Nissan Had special service as a squirrel chewed throug has been excellent Purchased Pathfinder in Dec of 2012 All service has been performed by Gates Nissan Had special service as a squirrel chewed through the wiring harness Had to have new wire harness installed Maintenance work was excellent More

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