Kathy Smith | Page 26

Excellent service department . I came in to have Frank check iout my ball joints and suspension because another place told me that I needed them replaced. Frank checked them out . I came in to have Frank check iout my ball joints and suspension because another place told me that I needed them replaced. Frank checked them out and said that everything was OK and that the other place was just trying to sell me something. The other place was Tire Discounters in Richmond. Thanks also to Kathy for fitting me in the schedule .🤗 also there was no charge for this service. More

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Prompt efficient service Always satisfied with the quality of service and professionalism of the entire staff. I am always able to get my vehicle in for my needs promptly. Always satisfied with the quality of service and professionalism of the entire staff. I am always able to get my vehicle in for my needs promptly. More

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Great service. GREAT customer service. Repairs made quickly and with no fuss. Customer courtesy exceptional. The employees make sure you know your business is ap GREAT customer service. Repairs made quickly and with no fuss. Customer courtesy exceptional. The employees make sure you know your business is appreciated. A loaner vehicle was provided even though I did not request it, and not only was it very convenient, it was a great car. More

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Fast and friendly service Fast, friendly service. Kathy made sure everything was checked thoroughly. They found that my battery was weak and I was able to get it replaced immed Fast, friendly service. Kathy made sure everything was checked thoroughly. They found that my battery was weak and I was able to get it replaced immediately. More

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Great service! They always help us get our vehicles serviced correctly and efficiently so we can get them back on the road. Thank you for your help! They always help us get our vehicles serviced correctly and efficiently so we can get them back on the road. Thank you for your help! More

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Oil change and service Everything was ok everyone was very professional and helpful ,the only thing was didn't wash my truck and has been washed every time before said they Everything was ok everyone was very professional and helpful ,the only thing was didn't wash my truck and has been washed every time before said they didn't have no body to do it. More

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Great place for purchasing and service! I highly recommend this dealership. They are friendly and helpful but not high pressure! This is my second experience with purchasing from this deal I highly recommend this dealership. They are friendly and helpful but not high pressure! This is my second experience with purchasing from this dealership, and I plan to continue buying and receiving service from them. They are very knowledgeable and always willing to answer questions and be helpful. The service department makes it easy and pleasant to schedule and come in for servicing. The salesman was a pleasure to do business with. He was very informative about the vehicles and the technology and was able to answer our questions, and he truly listened to us and our needs. More

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Great service! Great service department!! Always friendly, accommodating and thorough. It's a big part of continuing to buy from this dealership. I'm on the third NI Great service department!! Always friendly, accommodating and thorough. It's a big part of continuing to buy from this dealership. I'm on the third NISSAN vehicle. More

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Great service Came in for an oil change and the service was great. Everyone was friendly, knowledgeable and helpful. Even my salesperson from the day of purchase in Came in for an oil change and the service was great. Everyone was friendly, knowledgeable and helpful. Even my salesperson from the day of purchase in December of last year. Mike, came up to me and greeted me. Gates Nissan has been a pleasant business to do business with. More

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OilChange I always enjoy coming to Gates Nissan for service. Kathy and Pamela are always kind, helpful, and professional. I like everyone I have met at the deal I always enjoy coming to Gates Nissan for service. Kathy and Pamela are always kind, helpful, and professional. I like everyone I have met at the dealership. More

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