Kathy Smith | Page 31

Service Always have prompt service, able to have vehicle serviced while you wait . Nice waiting area , keeps you informed about vehicle progress. Fast and eff Always have prompt service, able to have vehicle serviced while you wait . Nice waiting area , keeps you informed about vehicle progress. Fast and efficient check out . More

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Just came in for an oil change and was finished very quickly All service people are extremely friendly and knowledgeable. Kathy and Pam make you feel welcome and want to come back for future service. I only let All service people are extremely friendly and knowledgeable. Kathy and Pam make you feel welcome and want to come back for future service. I only let Gates Nissan work on my Pathfinder. More

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Needed New Radiator Addressed my vehicle's problem quickly, the part was available then, and the repair was speedily completed. The people in service were considerate an Addressed my vehicle's problem quickly, the part was available then, and the repair was speedily completed. The people in service were considerate and pleasant. More

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Love this team! I have driven Nissan's for years and work just across from one of the biggest Nissan dealerships in Lexington. However I can't imagine taking my vehi I have driven Nissan's for years and work just across from one of the biggest Nissan dealerships in Lexington. However I can't imagine taking my vehicles anywhere else but Gates Nissan. I trust Pamela and Kathy 100% and the service team is great! I never feel taken advantage of, never feel they are trying to sell something I don't need, or replace something that doesn't need replacing. I have been going to Gates for many years and consider them all friends. I have recommended Gates to my Lexington friends that drive Nissan's and several have made the drive to Richmond. More

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Excellent Service!! Everytime I have my vehicle serviced there, everyone is very professional and the service is great!! Wouldn't take my vehicle anywhere else. Kathy Everytime I have my vehicle serviced there, everyone is very professional and the service is great!! Wouldn't take my vehicle anywhere else. Kathy Smith, is awesome!! Always very helpful and makes sure everything is done to my satisfaction! More

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Great Experience! As always, everyone I encountered during my service visit at Gates Nissan was friendly and helpful. This is the ONLY dealership I have ever been to th As always, everyone I encountered during my service visit at Gates Nissan was friendly and helpful. This is the ONLY dealership I have ever been to that every employee is truly there to serve the customer. I would and do gladly recommend Gates Nissan. More

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Excellent service as Always!! My vehicle is serviced and ready in a timely manner. Service is great for scheduling required maintenance. Pamela is always great to work with and Kat My vehicle is serviced and ready in a timely manner. Service is great for scheduling required maintenance. Pamela is always great to work with and Kathy is too!! More

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Great service I continue to buy/lease my vehicles from this dealership because of the service department. As I am an elderly person it is important to have kind fri I continue to buy/lease my vehicles from this dealership because of the service department. As I am an elderly person it is important to have kind friendly staff. It's excellent at this service department! More

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Service experience My expectations were met in usual fashion - excellent! I have no reservations in recommending this dealership to my friends and acquaintances. I will My expectations were met in usual fashion - excellent! I have no reservations in recommending this dealership to my friends and acquaintances. I will be returning for future needs. More

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Great service ( a nearly forgotten art) I have always bought my vehicles here and use the service for regular maintenance . I recently had to buy a set of tires , being a member of Costc I have always bought my vehicles here and use the service for regular maintenance . I recently had to buy a set of tires , being a member of Costco I assumed they would have the lowest pricing and they are right across the street from where I live . I would've paid a little more to buy tires were serviced vehicle and was shocked to find out that they were less expensive . Great job Gates Nissan!!! More

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