374 Reviews
Write a Review374 Reviews of Kathy Smith
February 26, 2020
I will allows go to the gates auto group dealerships! Outstanding service Outstanding people The service department and sales department are great to deal with at the Nissan store. They dealerships! Outstanding service Outstanding people The service department and sales department are great to deal with at the Nissan store. They definitely believe in customer satisfaction. A customer for life More
Other Employees Tagged: Scott Witt , Ron Pennington, Michael Statham, Jennifer Winkler, Nick Simmons. Jeff Maynard
February 13, 2020
Kathy is wonderful to work with. I have been using Nissan service since 2007. Can't think of another place to have my vehicle serviced. Kathy is one of the reasons😊 service since 2007. Can't think of another place to have my vehicle serviced. Kathy is one of the reasons😊 More
Other Employees Tagged: Ron Pennington ??
February 07, 2020
This is our second new car bought at Gates. We have nothing great things to say about the sales and service personnel. This is a wonderful place to shop. nothing great things to say about the sales and service personnel. This is a wonderful place to shop. More
Other Employees Tagged: Michael Statham, Dwight O'neal, sales
February 03, 2020
great dealership very professional and great dealership extra clean sitting area and always gets done with service in a timely matter would recommend Gates Nissan to very professional and great dealership extra clean sitting area and always gets done with service in a timely matter would recommend Gates Nissan to all my family and friends if we ever purchase again it will be gates More
February 02, 2020
I appreciate the staff at Gates Nissan going out of there way to help. We have purchased multiple vehicles from them. We always received outstanding, professional service!! way to help. We have purchased multiple vehicles from them. We always received outstanding, professional service!! More
Other Employees Tagged: Dillon
January 24, 2020
After having my vehicle at a different Nissan dealership for several weeks waiting to talk with the Service Manager about an expensive transmission replacement, I gave up and gave Gates Nissan a blind call for several weeks waiting to talk with the Service Manager about an expensive transmission replacement, I gave up and gave Gates Nissan a blind call and a real live person answered pleasantly. I asked to speak with the service Manager. The Service Manager, Kathy Smith, answered within seconds and she listened patiently to my situation. She was surprised at the quote I had received from the other dealership and said that it would probably be quite a bit less. She scheduled an appointment that day and the entire job was done within two days. After the replacement was completed, I had a few questions for the service tech who performed the work. He was very competent and knowledgeable about transmissions in general and about the problem mine was having. This was the best experience I've at any car dealership in the last 40 years. I highly recommend Gates Nissan to anyone needing service or repairs done and I never make online reviews. This is my first. More
Other Employees Tagged: Service Tech
January 20, 2020
Satellite Service Diagnostic Trip Kathy Smith was an incredibly professional and friendly service manager, who handled my service needs with the upmost customer service experience. She Kathy Smith was an incredibly professional and friendly service manager, who handled my service needs with the upmost customer service experience. She was knowledgeable and went above and beyond to provide me with options for dealing with my satellite radio problem More
January 15, 2020
Friendly and professional service in a clean atmosphere in which you are made to feel valued. I would highly recommend their service department to other. in which you are made to feel valued. I would highly recommend their service department to other. More
Other Employees Tagged: Pamela Thompson
January 05, 2020
Kathy is always very professional and kind. She goes out of her way to make you feel appreciated as a valued customer. Always smiling and makes sure everything is done to your satisfaction. of her way to make you feel appreciated as a valued customer. Always smiling and makes sure everything is done to your satisfaction. More
January 04, 2020
Super FAST!! I dropped off my vehicle for my routine oil change and it was completed in under 30 minutes. The service Kathy and Pam provided was exceptional. I dropped off my vehicle for my routine oil change and it was completed in under 30 minutes. The service Kathy and Pam provided was exceptional. More
Other Employees Tagged: Pamela Thompson

