374 Reviews
Write a Review374 Reviews of Kathy Smith
January 04, 2020
I brought my vehicle in today for a oil change service. Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very thorough with details. Great experience. More
January 01, 2020
Awesome Customer Experiance Abounds Here I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwigh I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwight O'Neil and you couldn't ask for a better person to help you select a new vehicle. There was no pressure like other dealerships and Dwight went above and beyond to make my New Car Experience an Excellent one. If you are in the market for a new Nissan I highly recommend giving Dwight a call at Gates Nissan in Richmond. Thanks Dwight job well done Sir. Wayne Boyd More
Other Employees Tagged: Dwight O'Neil
December 30, 2019
Another Great experience . I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good servic I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good service. More
December 30, 2019
Happy Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which mak Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which makes me feel good about servicing my suv. More
December 27, 2019
Excellent service Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was proble Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was problem corrected I was on my way in less than 30 minutes. More
December 23, 2019
I've been using Gate's Nissan for three years this month. New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the best I've had at a car dealership. And I've been using dealership service for over 10years. Thanks again for your commitment to us your customers. You kindness is not taken lightly. More
December 21, 2019
Great Service, Great Dealership Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about g Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about going anywhere else, Gates is the best More
Other Employees Tagged: Nick Simmons
December 13, 2019
The service department never disappoints. Always great service and friendly atmosphere. Never have any problems and they always get my oil changed super quick. Highly recommend. service and friendly atmosphere. Never have any problems and they always get my oil changed super quick. Highly recommend. More
Other Employees Tagged: Andrea Mullins
December 12, 2019
Fantastic service Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I wi Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I will only trust Gates with the care of my vehicle because I know they are reliable and honest More
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