Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 8

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.7
374 Reviews
4.7

374 Reviews

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374 Reviews of Kathy Smith

January 04, 2020

Dealership Rating
Employee Rating

I brought my vehicle in today for a oil change service. Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed description of all items they had checked. Very More

by Amanda.grubb20
Recommend Dealer
Yes
Jan 10, 2020

Gates Nissan responded

Thank you, Amanda! We are so pleased to hear that everyone was nice and friendly. Your great experience means the world to us!

January 01, 2020

Dealership Rating
Employee Rating

Awesome Customer Experiance Abounds Here I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwigh More

by WayneB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwight O'Neil

December 30, 2019

Dealership Rating
Employee Rating

Another Great experience . I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good servic More

by Chris Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 30, 2019

Dealership Rating
Employee Rating

Happy Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which mak More

by Chris Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2019

Dealership Rating
Employee Rating

Kathy was amazing!! I was having surgery and she totally took care of everything and took the worry away from me- she’s a godsend!! More

by Becky75
Recommend Dealer
Yes

December 27, 2019

Dealership Rating
Employee Rating

Excellent service Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was proble More

by kywonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 23, 2019

Dealership Rating
Employee Rating

I've been using Gate's Nissan for three years this month. New to the Richmond area I didnt know a lot of people back in 2016. But they treated me as family then, as they still do today. Their service is the More

by JWT
Recommend Dealer
Yes

December 21, 2019

Dealership Rating
Employee Rating

Great Service, Great Dealership Needed an oil change and called Gates. They got me in on the day and time I wanted. Excellent service. Never try to. up-sell. Never think about g More

by jhensley47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Simmons

December 13, 2019

Dealership Rating
Employee Rating

The service department never disappoints. Always great service and friendly atmosphere. Never have any problems and they always get my oil changed super quick. Highly recommend. More

by JLeet
Recommend Dealer
Yes

Other Employees Tagged: Andrea Mullins

December 12, 2019

Dealership Rating
Employee Rating

Fantastic service Had my 2017 rogue serviced on Tuesday the 10 I had to work so my daughter took it in for me I could not believe how quickly it was taken care of ,I wi More

by Js2446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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