Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 9

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.7
374 Reviews
4.7

374 Reviews

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374 Reviews of Kathy Smith

December 10, 2019

Dealership Rating
Employee Rating

The friendly service staff at Gates Nissan always get my vehicle taken care of promptly. Very professional and flexible any time I’ve needed them. More

by donmusic60
Recommend Dealer
Yes

Other Employees Tagged: Andrea

December 10, 2019

Dealership Rating
Employee Rating

Service visit Terrific service experience--I got in and out quickly, the waiting area was nice, everyone I interacted with was pleasant and helpful, and the prices More

by Nissan owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 07, 2019

Dealership Rating
Employee Rating

Very prompt with appointment time. Friendly, knowledgeable staff. Nice waiting area with refreshments and snacks, clean facility and bathrooms. Always had good service from purchasing my vehic More

by petrey270
Recommend Dealer
Yes

December 06, 2019

Dealership Rating
Employee Rating

Car would not start! My Rogue would not start showing no key detected.called roadside assistance towed to gates Nissan.complete service on it a bad battery the problem. More

by Elmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt , Ron Pennington, Michael Statham, Pamela Thompson, Jon Wilburn

December 04, 2019

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Employee Rating

oil change service I have been very impressed by the concern of satisfaction at gates Nissan. The service manager Kathy Smith always makes sure all my questions about my More

by FastEddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Borders

November 23, 2019

Dealership Rating
Employee Rating

Outstanding service I have visited Gates Nissan Service Department several times over the last three years to have my Nissan Frontier Pickup Truck serviced. I have receiv More

by movingon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham

November 20, 2019

Dealership Rating
Employee Rating

Would go back. We were treated very courteous and professional. Salesman Shawn Franklin was very pleasant to deal with. We are very pleased with our new Murano. Thanks for a pleasant transaction Gate More

by David
Recommend Dealer
Yes

Other Employees Tagged: Ron Pennington, Michael Statham, Pamela Thompson, Jon Wilburn

November 04, 2019

Dealership Rating
Employee Rating

Service Department Great Had my car in for service, everything done right the first time. No go backs. Greeted at service department door as soon as I pulled in and was out More

by Servicefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

October 31, 2019

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Employee Rating

GREAT SERVICE I have been coming there for 5 years and have always been satisfied with your service. Great people make this a great business to deal with on a regul More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

October 31, 2019

Dealership Rating
Employee Rating

Best customer service! The service team at Gates has consistently proven to be accommodating, fair, competent, attentive, caring, and TRUSTWORTHY. Whatever my concern may be More

by Altimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Thompson

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