Kati Patterson

Great experience with Caleb and Suntrup Hyundai, everyone was very kind and helpful throughout the buying process! was very kind and helpful throughout the buying process! More

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Tabesh was great to work with! He was always fast to respond to any questions and easy to work with! He was very knowledgeable on my new 2025 Santa Fe! He was always fast to respond to any questions and easy to work with! He was very knowledgeable on my new 2025 Santa Fe! More

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2nd time buying a car from Caleb. He made a unfortunate situation so much easier then you can imagine. Always pleasant and helpful every time in for plus he's a Blues fan. He made a unfortunate situation so much easier then you can imagine. Always pleasant and helpful every time in for plus he's a Blues fan. More

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Everything went great. Great location for me.Test drive was very informative and I learned alot. Great location for me.Test drive was very informative and I learned alot. More

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I did get what I was looking for. The wait was a little bit longer than I had hoped to get the windshield fixed. But all in all I'm happy The wait was a little bit longer than I had hoped to get the windshield fixed. But all in all I'm happy More

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It was such a pleasure buying a vehicle from you I’ve never been treated so well and with such professionalism from my salesperson to financing it was the best decision I’ve ever made coming to look at m never been treated so well and with such professionalism from my salesperson to financing it was the best decision I’ve ever made coming to look at my vehicle and buying it from you all.I highly recommend everyone if you’re in the market for buying a vehicle stop here I promise you won’t go anywhere else. Thank you everybody that works there. More

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Tabesh was amazing! He made sure I got exactly what I wanted, and helped me learn my new car! He made sure I got exactly what I wanted, and helped me learn my new car! More

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Very clean and friendly Kyle made buying my first car Very easy and less stressful he deserves a raise! Very easy and less stressful he deserves a raise! More

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Matt was very professional and easy to deal with. I was happy with the service I received. I was happy with the service I received. More

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I’ve been trying for days to get the reconditioning report on a vehicle I’m seriously interested in, but the experience has been nothing short of a mess. Veronica, the online salesperson, repeatedly me report on a vehicle I’m seriously interested in, but the experience has been nothing short of a mess. Veronica, the online salesperson, repeatedly messaged me to come in, even scheduled an in-person appointment — all before providing the information I specifically asked for. I was bounced between departments, told I needed to speak to finance for warranty info, left voicemails, only to have finance say, “talk to sales.” Sales? They’ve been no help either. I’ve spoken to multiple people — Mike, Cliff, Veronica — and each one either promised to send over information that never came or gave vague excuses. One said the report would be over “right away” (twice), another claimed the car was still being prepped. How is it still being “prepped” when it’s been listed for sale since January 17, 2025? That’s three months! Either the car’s not ready, or your team is just stringing people along. I called one last time spoke to Andy who helped navigate the reconditioning report issue and offered to help start financials. I made it very clear that I am pre-approved but wouldn’t mind giving their financing a shot to beat the rate only AFTER I received the reconditioning report and we’ve agreed to OTD cost. We are now another day later with no report in sight, still haven’t heard back from finance on warranty options. I was ready to buy, but the disorganization, poor communication, and constant runaround have completely killed my interest. It shouldn’t (and previously hasn’t) taken 3 days to purchase a vehicle. Do better. More

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