Good experience, friendly service, we are enjoying the car! Good Dealer! Looking forward to good service from their service department thanks to Bill and Katie and their team!
Katie found me the perfect car! The process was fast and easy. I love my Subaru! Any questions I asked were answered plus more. Highly recommend.
"Finally, a car I am thrilled with!"
- Jane H.
I enjoyed my experience with Katie. She was tireless and helped me find the car I was looking for.
Bill made the financial end of the transaction easy to understand and painless.
I would recommend them and the people at My Auto to anyone looking for car in the Muskegon area.
"Highly satisfied customers"
Katie is exceptionally personable, relatable, patient and knowledgeable, and transformed the potentially unpleasant and formidable process of a new car purchase into a pleasant, comfortable and stress-free experience. We will ask for her help when we purchase another Subaru in the future and we highly recommend her as a top sales person.
"Just bought our fourth Subaru from them!!"
Great place to work with and we love our Subaru’s!! Would recommend going there to buy a vehicle. Service department is also great fir future needs.
"Single Mom grateful for a safe vehicle for my twins & I "
- The Rogers Family
Katie, was attentive , extremely knowledgeable, flexible in regards to time that worked for me as a single mother not to children that are autistic. She continue to have my best interest in mind when I switched vehicles from the Crosstrek to the Forrester. I never felt pressured she went to bat for me in regards to financing car guards to my trade-in. She’s extremely friendly she can multitask with multiple customers and still not have you feel like she’s forgotten about you or she’s even working with other people it was amazing experience for me. Now I know that every time my children and I getting in our new Forrester we’re safe and will always get to our destination. Thank you Kati for making us a Subaru family!
"Great people to work with "
- Happy Granny
I really had a great experience buying a new car. Everyone was very helpful and Katie was a great customer person. This was a very good buying experience
"Good, But Not Great"
- Scott and Kyle Guernsey
Overall, our experience in purchasing cars at MyAuto Import Center has been excellent. With regard to our most recent purchase of the Subaru, we felt the pricing and purchasing of the vehicle was very fair and worked well for us.
The explanation of all the details of the gauges, controls, audio, and apps were very helpful as well. Both Katie Brown and Aly Morgan were patient and comprehensive in teaching the ins and outs vehicle operations and we left with a good understanding of the functionality.
In the future, we will be utilizing MyAuto Import Center for our next purchase. Need we say more!
Other Employees Tagged:
"Excellent customer service "
We went specifically to Muskegon for this transaction. Even though we didn’t have an appointment, Kate took care of us. She was knowledgeable and helpful. Great experience!
I live in the UP and thankfully had family downstate to help with the process, but Katie was so helpful with answering questions and figuring out the best, most efficient way to get things done. Even when I got there, there were a few more bumps and she was on it and worked with me.