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Katie Eckman
Katie Eckman at Gordie Boucher Ford of Kenosha

Katie Eckman

Service BDC Specialist

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

Contact Me
4.9
17 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

4.9

17 Reviews

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17 Reviews of Katie Eckman

June 13, 2025

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Employee Rating

Very helpful being out of state. Best service. Katie got us in last minute and was very kind. and Bradford got the car inspected, found the problem, ordered the part, and had fixed More

by sallyandgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

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Jun 13, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

June 03, 2025

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Employee Rating

Just purchased my 4th vehicle from them. I won’t go anywhere for my vehicle needs. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Joe Conforti, Karen Cooper, Lauren Haak, Barb Derose, Penny Sconzert

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Jun 03, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your continued trust and loyalty! Purchasing your 4th vehicle from Gordie Boucher Ford of Kenosha means the world to us. We're honored to be your go-to dealership for all your automotive needs, and it's customers like you who make what we do so rewarding. Whether it’s sales, service, or support—we’re always here to help. We truly appreciate your support and look forward to assisting you again in the future! Sal Pappalardo General Manager

May 28, 2025

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The staff is very friendly and helpful, appointments available, and service tax videos are amazing! A great dealership that everyone should visit. More

by BLHOGAN27
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Knutsen

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May 28, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the wonderful review! We're thrilled to hear that you found our staff friendly and helpful, and that you appreciated the ease of scheduling appointments. We're especially glad you enjoyed our service videos — it's great to know they're making a difference! We truly appreciate your recommendation and look forward to welcoming you back to the dealership again soon. Sal Pappalardo General Manager

May 20, 2025

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I would recommend Boucher to anybody. They were great for my service appointment. I’ve bought three vehicles from them so far and will continue coming back. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Karen Cooper, Lauren Haak, Sam Alcazar, Barb Derose

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May 20, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 16, 2025

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I appreciate so much the response given to me. I love being able to have my car picked up. I truly appreciate the after care to check how everything went! More

by brusmom
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley

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May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

May 10, 2025

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Employee Rating

Nice clean dealership and the employees are very friendly and helpful. State of the art service facility. More

by skins512
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone , Anthony (technician)

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May 10, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

April 18, 2025

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Outstanding customer service and genuine concern for the customers needs and understanding! Also great homemade cookies! Bonus! They are now my go to for service on our Fords! More

by Mark Koch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin

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Apr 18, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

March 22, 2025

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Employee Rating

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Bradford Titone, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Mel Burges

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Mar 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 07, 2025

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Employee Rating

The dealership picked up the vehicle and checked everything told me the problem was gas that was to rich for the vehicle. More

by Chuck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

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Mar 08, 2025

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

March 05, 2025

Dealership Rating
Employee Rating

The repair is now completed. I did have to make two visits to get the repair done More

by HLUPA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Sal Pappalardo, Sam Alcazar, Barb Derose , Triston Castro

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Mar 05, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

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