Katie Eckman

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait time during your oil change and tire rotation that should have been handled more efficiently, and we understand your frustration when comparing it to your previous mobile service experience. We also appreciate you bringing the tire concern to our attention. Our intent is always to keep our customers safe on the road, and we will be reviewing this internally to ensure our inspection process and communication are both accurate and clear. We value your business and your honest feedback both help us improve. If you are open to it, we would appreciate the opportunity to speak with you directly and make things right. Thank you again for choosing Gordie Boucher Ford of Kenosha. We hope to provide you with a much smoother experience on your next visit. Sal Pappalardo General Manager Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the awesome 5-star review! We’re glad we could help get your Toyota Avalon ready for winter and that Katie delivered such a great deal at just $1 over cost! Providing fair pricing and top-notch service is what we strive for every day at Gordie Boucher Ford of Kenosha. We truly appreciate the 10/10 rating and look forward to helping you again whenever you need us. Stay safe on those winter roads! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re glad to hear that Katie kept you well informed on your vehicle’s timing and that our team made you feel welcomed throughout your visit. Friendly communication and great service are what we strive for every day at Gordie Boucher Ford of Kenosha. We appreciate you choosing us and look forward to seeing you again next time! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re glad to hear that our team was friendly and that you received great service throughout your visit. It’s always our goal to make sure the entire experience is a positive one, and we’re happy to know we delivered. Thank you for choosing Gordie Boucher Ford of Kenosha have a great day, and we look forward to seeing you again! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the spectacular 5-star review! We’re thrilled to hear that Barb, Katie, Jay, and Olivia helped make your visit such an amazing experience. Delivering great hospitality and a welcoming dealership atmosphere is something our team takes pride in at Gordie Boucher Ford of Kenosha, and it’s wonderful to know it stood out during your oil change. We truly appreciate your loyalty and are excited to hear you’ll keep coming back. Thank you for choosing us we look forward to providing spectacular service every time you visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Tim, thank you for the great 5-star review! We’re glad to hear that your experience was very pleasant and that your work was completed promptly so you could be in and out with ease. Providing efficient, friendly, and hassle free service is exactly what we strive for at Gordie Boucher Ford of Kenosha. We appreciate you choosing us and look forward to serving you again on your next visit! Sal Pappalardo General Manager

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re delighted to hear that Jessica, Barb, and Katie provided pleasant, professional, and helpful service throughout your visit. Keeping you informed on the services being performed and the progress from beginning to end is exactly the experience we strive to deliver at Gordie Boucher Ford of Kenosha. We truly appreciate your feedback and thank you for choosing us. We look forward to serving you again at your next appointment! Sal Pappalardo General Manager