

354 Reviews
Write a ReviewDealership Experience
2 yrs, 10 mos
Industry Experience
6 yrs
Languages Spoken
English
354 Reviews of Katie Fuller
June 04, 2025
Had to return due to technician breaking oil gasket on a routine oil change and servicing appointment. Second time this year where the staff did not perform maintenance correctly. routine oil change and servicing appointment. Second time this year where the staff did not perform maintenance correctly. More
Other Employees Tagged: JC Cooper
June 04, 2025
What should have been a 5 Star experience was downgraded due to failure to reset Scheduled Maint Required msg after serving. Now need to make another trip to shop. “The Devil’s in the details”. .Other tha due to failure to reset Scheduled Maint Required msg after serving. Now need to make another trip to shop. “The Devil’s in the details”. .Other than that they were friendly, professional, quick and fair priced. More
June 03, 2025
Not sure why I was told that I had a nail in my tire, and then recommended replacing it with a new tire costing approximately $500. Prior to me accepting the replacement, the car was placed back in the parki then recommended replacing it with a new tire costing approximately $500. Prior to me accepting the replacement, the car was placed back in the parking without me having being shown the nail. When I checked for the nail I could not find it, neither could the person assisting me with it. Shouldn’t I have at least been shown where this nail was located prior to placing it back in the parking slot at C9? More
June 03, 2025
The customer service was great and everyone was nice. I didn’t have an appointment and they still got me in. The only thing is they didn’t do the inspection on my truck like normal. I didn’t have an appointment and they still got me in. The only thing is they didn’t do the inspection on my truck like normal. More
Other Employees Tagged: Brent Stump , I can’t remember his name however the older gentleman in the parts department was great. He was very helpful in me getting the correct part.
May 30, 2025
Katie was wonderful. I enjoy bringing my car in and working with Katie Fuller. Always friendly and knowledgeable. I enjoy dropping my car off and catching the shuttle ba I enjoy bringing my car in and working with Katie Fuller. Always friendly and knowledgeable. I enjoy dropping my car off and catching the shuttle back to work and having it worked on during the day while I am at work. Picking it up when I get off at 5pm and heading home. Can't beat that service More
May 29, 2025
So wonderful! I was trying to get to Mississippi to get married that weekend and ended up with a flat needing a new tire the day we were supposed to drive. They sq I was trying to get to Mississippi to get married that weekend and ended up with a flat needing a new tire the day we were supposed to drive. They squeezed me in and were able to get my tires changed in 3.5 hours! So so thankful for their help and understanding with my situation! More
May 28, 2025
Some of the service people are nice and helpful. Some are not. Be careful and stay informed Some are not. Be careful and stay informed More
Other Employees Tagged: JC Cooper, Jonah Amlett