Katie Harold

Katie H. was excellent to work with! When Katie was busy with another customer, the other employees stepped up to help out so I was not kept waiting. was excellent to work with! When Katie was busy with another customer, the other employees stepped up to help out so I was not kept waiting. More

Helpful 0

Report | Print

I had a great experience with Heritage Toyota Owings Mills. Katie Harold was my sales consultant and was very knowledgeable, professional and friendly. The entire staff at the dealership was great, t Mills. Katie Harold was my sales consultant and was very knowledgeable, professional and friendly. The entire staff at the dealership was great, they patiently worked with me to find the vehicle that I wanted. I could not be happier with the vehicle. I would certainly return to the dealership for future vehicle purchases and recommend to friends & family More

Helpful 0

Report | Print

Long day. Started early. Ended in darkness. Worth the time. A blue flame 2021 Rav4 was transported fron n near the MD Pennsylvania State line. Flatbed t Started early. Ended in darkness. Worth the time. A blue flame 2021 Rav4 was transported fron n near the MD Pennsylvania State line. Flatbed truck got stuck In the mud ! But arrived and I was shown It before it was to be washed and given your ceramic coating inside and out. Katie Harold is a rock star 👩‍🎤. She had me picked up at home and drove me to my Bank to get a cashier's check. Her smile kept me calm. She never showed any cracks in her cheerful veneer. To me, she is the face, heart and soul of your dealership. But I'm not naive. Thanks to all of you at Heritage Mile One !! Lanning Clark Heslop More

Helpful 0

Report | Print

Katie made the experience awesome. She was honest and easy to talk with. The rest of the crew was knowledgeable and the purchase was lengthy but easy to follow along. She was honest and easy to talk with. The rest of the crew was knowledgeable and the purchase was lengthy but easy to follow along. More

Helpful 0

Report | Print

I had a terrific experience trading-in and buying a car from Katie Harold. It was professional, courteous, and fast! from Katie Harold. It was professional, courteous, and fast! More

Helpful 0

Report | Print

KATIE IS THE BEST 💯 VERY KNOWLEDGEABLE OF HER JOB ALWAYS PATIENT AND .MAKES THE PROCESS EASY AND FAST KATIE IS A GOOD ASSET TO THIS COMPANY JOB ALWAYS PATIENT AND .MAKES THE PROCESS EASY AND FAST KATIE IS A GOOD ASSET TO THIS COMPANY More

Helpful 0

Report | Print

Katie Harold was incredible. Very patiently persevered and came through with my first choice vehicle even given low supply nationally. I could not be more grateful. she made e Very patiently persevered and came through with my first choice vehicle even given low supply nationally. I could not be more grateful. she made every step of the process very pleasant. More

Helpful 0

Report | Print

Thank you katie. She is very kind and helps me find the car I want. If you're looking new car, it's good to ask her once. She is very kind and helps me find the car I want. If you're looking new car, it's good to ask her once. More

Helpful 0

Report | Print

We had an excellent experience purchasing a car with Heritage Toyota of Owings Mills. In particular we were quite fortunate to be able to work with Katie Harold, who navigated us through this difficult Heritage Toyota of Owings Mills. In particular we were quite fortunate to be able to work with Katie Harold, who navigated us through this difficult current auto market to secure our desired vehicle, down to the color! We are extremely grateful and would enthusiastically recommend this dealership and Katie to anyone. More

Helpful 0

Report | Print

Katie Harold was easy to interact with, knowledgeable, passionate about Toyota. Good customer service and communication skills. I would recommend Katie to all my friends and family. passionate about Toyota. Good customer service and communication skills. I would recommend Katie to all my friends and family. More

Helpful 0

Report | Print