Grace Green
Grace Green at Heritage Toyota Owings Mills

Grace Green

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
33 Reviews

I am new to the car business but have a experience in buying cars. So, as a sales agent my work is through the lenses of a buyer. As finish my Masters in Communication and Leadership, this role gives me the opportunity to interact with people everyday. I want to earn everyone's business and give them a great experience.

Dealership Experience

8 mos

Languages Spoken

Spanish Spanish

5.0

33 Reviews

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33 Reviews of Grace Green

June 10, 2026

Dealership Rating
Employee Rating

Grace was the best. She ensured we got the best deal for our money! Very professional and friendly staff More

by Margaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2026

Heritage Toyota Owings Mills responded

Hi Margaret, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help.

June 10, 2026

Dealership Rating
Employee Rating

Grace was a wonderful sales person who was very patient with my wife and I who had to resolve a few things before deciding on our purchase, she gave us great choices and advice and made our experience a ve More

by Margaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Jun 11, 2026

Heritage Toyota Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2026

Dealership Rating
Employee Rating

I had a wonderful experience with Grace, and Tim. They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal f More

by Jillianclark21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald, Tim Cypress

Jun 08, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 05, 2026

Dealership Rating
Employee Rating

The dealer is very spacious but clean. Great business experience with Grace. She’s very accommodating and very nice always smiling. More

by MasterDJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Steiner, Stephanie Thornton

Jun 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

June 05, 2026

Dealership Rating
Employee Rating

Dealership very clean. Everyone’s very nice. Grace was an awesome salesperson. She went above and beyond! More

by Sherry
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Jun 07, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2026

Dealership Rating
Employee Rating

The dealer was very clean. Everyone was very nice. Grace Green was an awesome salesperson. She went above and beyond! As to the auto detailing I feel they rushed this. Fou More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shandly Blair

Jun 05, 2026

Heritage Toyota Owings Mills responded

Hi Sherry, thank you so much for your feedback! Please reach out us and we will work with you personally in rectifying the issues you experienced. General Manager, John Holliday, jholliday@mileone.com, 410.753.8917

May 06, 2026

Dealership Rating
Employee Rating

Grace provided an exceptional customer service. She was really helpful. She made our mom happy leaving the dealer with her dream car! More

by Yaitoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2026

Heritage Toyota Owings Mills responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2026

Dealership Rating
Employee Rating

Amazing customer service and pleasant to speak to. Grace Green is well versed with what she is saying. More

by sngugi92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

May 04, 2026

Dealership Rating
Employee Rating

Grace was great throughout the process. It was a smooth, easy and great process. Will definitely be back to work with her next time I need another car. More

by Jokum49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 01, 2026

Dealership Rating
Employee Rating

The best sales person very knowledgeable patient and very helpful, I appreciate all that you did for me during this process would definitely recommend Grace More

by PinkLuveA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

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