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Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 8

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
427 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

16 yrs, 1 mo

4.8

427 Reviews

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427 Reviews of Katie Lyons

November 23, 2024

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Employee Rating

Service staff are extremely pleasant and understand the issues with the vehicle and clearly describe what they find and what needs to be done. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley

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Nov 23, 2024

Rallye Motors responded

James, thank you for your kind words! We're so glad to hear that our service staff provided clear communication and addressed your vehicle’s issues thoroughly. We truly appreciate your feedback and look forward to assisting you again in the future!

November 20, 2024

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Employee Rating

Great service. Great staff. I would highly recommend Rallye Motors. Great experience every time I bring my car there. More

by queenzkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Rallye Motors responded

Thank you for the kind words! We're thrilled to hear you've had great experiences with us at Rallye Motors. We truly appreciate your recommendation and look forward to serving you again soon!

November 09, 2024

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Employee Rating

Easy to make an appoitment, easy to get a loaner, excellent service, great communication. Highly recomed them. More

by PPANTELIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: N/A

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Nov 09, 2024

Rallye Motors responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience was smooth and that our team provided excellent service. We truly appreciate your recommendation and look forward to serving you again in the future!

November 08, 2024

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Employee Rating

Well run and clean. The only thing lacking is a spa and a fast food court. More

by DUCKSDS2
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary White

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Nov 08, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear that you found our facility well-run and clean. We always strive to provide a top-notch experience for our customers. We appreciate your suggestion about adding a spa and fast food court – it’s always great to hear how we can improve! Hope to see you again soon!

November 04, 2024

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Employee Rating

My experience with Katie is always friendly, courteous and professional. She is a pro at her job More

by POSTHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Greco

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Nov 05, 2024

Rallye Motors responded

Thank you for the wonderful feedback! We're so glad to hear that Katie continues to provide you with friendly, courteous, and professional service. She truly is a pro, and we’re lucky to have her on our team. We appreciate your kind words and look forward to assisting you again soon!

November 03, 2024

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Employee Rating

Absolutely thrilled with the service we received from Katie Lyons at Mercedes! From start to finish, Katie was a true professional—always extremely responsive, accommodating, and went above and beyond to More

by alex
Recommend Dealer
Yes

Other Employees Tagged: David Banco

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Nov 04, 2024

Rallye Motors responded

We're so glad to hear about your exceptional experience with Katie! Her dedication to providing seamless, top-notch service truly shines, and it’s wonderful to know she made you feel valued every step of the way. Thank you for recommending her so highly—she’ll be thrilled to hear your kind words!

November 02, 2024

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Employee Rating

They always take care of everything . And in a timely fashion. Katie is always great More

by Rndracing62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Katie and our team consistently take great care of you in a timely manner. Your satisfaction is our priority, and we look forward to continuing to serve you!

October 26, 2024

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Employee Rating

Katie is wonderful , thoughtful and works to create a satisfying experience.Communicates through out the service process. Thank you. More

by FRANKTD1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2024

Rallye Motors responded

We’re so glad to hear about your positive experience with Katie! Her dedication to thoughtful communication and customer satisfaction truly shines. Thank you for sharing, and we look forward to seeing you again!

October 23, 2024

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Employee Rating

Great experience for service. Katie, Patrick were super helpful along with the staff. The sales personnel and the service advisors really take care of the customer. More

by ANGELO56
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley, Martin Rios, Diana Chuisano, Vito Santoli

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Oct 24, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear that Katie, Patrick, and the team provided you with great service. We always aim to take excellent care of our customers, and your kind words motivate us to keep doing our best!

October 23, 2024

Dealership Rating
Employee Rating

Great service and dealership very helpful staff I am very happy with the service I get More

by mlh73077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Vincent Vetere, Rob Carlson

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Oct 24, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear you had a great experience with our helpful staff. Your satisfaction is our top priority, and we appreciate your support!

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