Katie Rice
Katie Rice at Executive Kia

Katie Rice

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
315 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

4.8

315 Reviews

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315 Reviews of Katie Rice

October 01, 2025

Dealership Rating
Employee Rating

I came in for 2 recalls. I was pleasantly surprised when I picked my KIA up. 1st the gave me a complete breakdown of my cars condition and at no time did they try to sell me More

by Ajax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

September 24, 2025

Dealership Rating
Employee Rating

Great service. Very quick. They even took care of a recall repair. Very good customer service and support More

by MIKESTELLO3412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

September 19, 2025

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The service department is very helpful. Rick kept me informed about the repairs and notified me when completed. More

by SHARIMARSHALL07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Sep 19, 2025

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

September 15, 2025

Dealership Rating
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The people are very pleasant , informative and knowledgeable. They keep you up to date on everything they are doing. More

by svillano55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

September 04, 2025

Dealership Rating
Employee Rating

Andre did an excellent job working with us. We can’t thank him enough for his patience and help with picking out our vehicle. Everyone there was also great. Thank you all for your help More

by Pkunkel01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Goglettino General Manager

August 29, 2025

Dealership Rating
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Staff is nice and accommodating. Easy to make appointments. I love the video of the car underbody after the service was done More

by EMMAQUICK86
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

August 28, 2025

Dealership Rating
Employee Rating

This was my first time here, and the service was great! Rick Parbhunath was very welcoming and courteous towards everyone he spoke to, including me. More

by Sportage Spector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Aug 28, 2025

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

August 26, 2025

Dealership Rating
Employee Rating

We’ve always have had great service at Executive Kia . They always go way above our expectations! More

by HECTORDIAZ123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

August 14, 2025

Dealership Rating
Employee Rating

Price on tires was excellent. I waited after making an appointment. They were on time and were quickly finished. A-1! More

by FIRSTNAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Barschow

Aug 15, 2025

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

August 13, 2025

Dealership Rating
Employee Rating

The service department was excellent. They had done the service in a very efficient time and manner. The service representative even took the time to look at my connection with my WiFi t More

by HONEYDE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Aug 13, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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