Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Katie Terry
Katie Terry at Robert Brogden Buick GMC

Katie Terry

Service advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me
4.9
55 Reviews
4.9

55 Reviews

Write a Review

55 Reviews of Katie Terry

February 12, 2026

Dealership Rating
Employee Rating

Excellent customer service. GMC dealer by my house but I drove 45 minutes to Robert Brogden. More

by TOMTOM812003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print
Feb 12, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Tom! It’s wonderful to hear that you chose to drive 45 minutes to visit us at Robert Brogden's Olathe Buick GMC for our customer service. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 20, 2026

Dealership Rating
Employee Rating

Jimmy carpenter went above and beyond to help me at Brogden GMC great people there More

by CHRISTOP8031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Jimmy Carpenter, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler

Report | Print
Jan 20, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Christop! We're thrilled to hear that Jimmy went above and beyond to assist you at Robert Brogden's Olathe Buick GMC. Our team strives to provide excellent service, and it's wonderful to know that you had a great experience. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 20, 2026

Dealership Rating
Employee Rating

Best I have ever delt with Jimmy carpenter went above and beyond the whole experience went 100% better than I ever thought More

by CHRISTOP8031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Jimmy Carpenter, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print
Jan 20, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Christop! We're thrilled to hear that your experience with Jimmy at Robert Brogden's Olathe Buick GMC exceeded your expectations. We take pride in providing exceptional service, and it's great to know that Jimmy went above and beyond for you. We appreciate your kind words and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 10, 2026

Dealership Rating
Employee Rating

They took good care of my vehicle and correctly diagnosed the issue and promptly fixed it. More

by greggpfister
Recommend Dealer
Yes

Other Employees Tagged: David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler

Report | Print
Jan 10, 2026

Robert Brogden Buick GMC responded

Thank you, Gregg! We're happy to hear you had a great experience with the service team at Robert Brogden's Olathe Buick GMC. It's great to know that we were able to take care of your vehicle and resolve the issue promptly. We appreciate your feedback and look forward to assisting you again. Sincerely, The Robert Brogden Buick GMC Team

December 26, 2025

Dealership Rating
Employee Rating

Service was prompt and the process was straight forward for a recall item review. thanks! More

by bob.bishopku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print
Dec 26, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Bob! We’re glad to hear that your recall service was prompt and straightforward at Robert Brogden's Olathe Buick GMC. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 16, 2025

Dealership Rating
Employee Rating

Dealership did a good job and got me scheduled and serviced in a timely fashion. More

by WILLIAMPBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print
Dec 16, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, William! We're pleased to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. Timely service is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

November 29, 2025

Dealership Rating
Employee Rating

Always great service. Professional, on time and great service. Thank you i recommend them highly More

by NINAPOINTERHORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print
Nov 30, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional and timely service you received at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 22, 2025

Dealership Rating
Employee Rating

Matt and crew were great! Fixed my truck under warranty, no surprises. Highly recommended! Will return for service. More

by Vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print
Nov 23, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Vance! We're thrilled to hear that Matt and our crew at Robert Brogden's Olathe Buick GMC were able to assist you with your truck under warranty and provide a smooth experience. We appreciate your recommendation and look forward to seeing you again for your next service visit! Sincerely, The Robert Brogden Buick GMC Team

October 24, 2025

Dealership Rating
Employee Rating

This was my first time getting my oil of change. Experience was very good. Check in was quick and the service was finished faster than expected. More

by bswitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

Report | Print
Oct 24, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your first oil change experience at Robert Brogden's Olathe Buick GMC was so positive. Our team strives to provide efficient and excellent service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 19, 2025

Dealership Rating
Employee Rating

They got us in on a busy Friday for an oil change and tire rotation and was able to come back around 4pm to pickup. Very happy with our experience. More

by mike.Brachtenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Mike! We’re thrilled to hear that we could accommodate you on a busy Friday for your oil change and tire rotation. Your satisfaction is our priority at Robert Brogden's Olathe Buick GMC. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

1
2
...
6

Dealership Inventory (441 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $50,890
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$50,890
View Details
new 2026 GMC Sierra 1500 car, priced at $48,975
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$48,975
View Details
new 2026 GMC Acadia car, priced at $55,857
2026 GMC Acadia
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$55,857
View Details
new 2026 Buick Envista car, priced at $30,238
2026 Buick Envista
new
Brilliant Red exterior
Automatic
Front-wheel Drive
$30,238
View Details
new 2026 GMC Terrain car, priced at $45,733
2026 GMC Terrain
new
Volcanic Red exterior
Automatic
All-wheel Drive
$45,733
View Details
new 2026 GMC Sierra 1500 car, priced at $55,885
2026 GMC Sierra 1500
new
Sterling exterior
Automatic
Four-wheel Drive
$55,885
View Details
View All Inventory