Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Katie Terry

Overview Reviews (8) Inventory (520)

Contact Me

View All Employees

< View All Employees

Katie Terry

Service advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

Contact Me

4.5

8 Reviews

Overview Reviews (8) Inventory (520)

4.5

8 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Katie Terry

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

8 Reviews of Katie Terry

May 23, 2025

Dealership Rating

Employee Rating

Always come to Brogden’s for my automotive needs. The sales and service staff are excellent The sales and service staff are excellent More

by CJBLIESE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 23, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! It truly means a lot to hear that you continue to choose Robert Brogden's Olathe Buick GMC for all your automotive needs. Our sales and service teams are dedicated to making every visit a great one, and it’s incredibly rewarding to know their efforts have made a positive impact. We’re grateful for your loyalty and can’t wait to welcome you back again soon! Sincerely, The Robert Brogden Buick GMC Team

May 17, 2025

Dealership Rating

Employee Rating

Great service team. My service was not only friendly and knowledgable, but really cared about my needs and concerns My service was not only friendly and knowledgable, but really cared about my needs and concerns More

by KSSTARS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 17, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We at Robert Brogden's Olathe Buick GMC are thrilled to hear that our service team provided you with friendly and knowledgeable care for your needs. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 17, 2025

Dealership Rating

Employee Rating

Fast service, wasn’t pressured into any additional services that were unnecessary. Will continue to use this service department services that were unnecessary. Will continue to use this service department More

by JAWHITT1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lacey Pfannenstiel

Report | Print

May 18, 2025 -

Robert Brogden Buick GMC responded

We really appreciate your review! Our team works hard to provide quick, honest service without pushing anything that’s not needed. It's great to hear that you felt respected and well taken care of at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again on your next visit. Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

Dealership Rating

Employee Rating

Service department acted in very deceiving manner. an oil change turned into a $1000 service. an oil change turned into a $1000 service. More

by willrock0

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print

May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand your concerns about the unexpected costs following your oil change at Robert Brogden's Olathe Buick GMC. We strive to provide transparent service and appreciate your input. If you'd like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we are here to help. Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

Dealership Rating

Employee Rating

The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print

May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Jimmy! We're thrilled to hear that our service team, especially Dave, provided you with exceptional care at Robert Brogden's Olathe Buick GMC. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 13, 2025

Dealership Rating

Employee Rating

Katie was great. Only issue was a tire pressure sensor was out when I picked it up but am already scheduled to bring it back in to correct. Only issue was a tire pressure sensor was out when I picked it up but am already scheduled to bring it back in to correct. More

by Tom Schafersman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 13, 2025 -

Robert Brogden Buick GMC responded

Thank you, Tom, for your feedback! We're glad to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. We appreciate your understanding regarding the tire pressure sensor issue and are looking forward to seeing you again to resolve it. If you need anything else in the meantime, feel free to reach out. Safe driving! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

Dealership Rating

Employee Rating

Jim was absolutely amazing and took care of me from the moment I walked in. moment I walked in. More

by KOBUBO33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler

Report | Print

May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that Jim provided you with exceptional service at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

Dealership Rating

Employee Rating

Great experience at the service department. I had daily updates on how work was progressing, and the rental was divine. The lady that drove the shuttle was awesome! I had daily updates on how work was progressing, and the rental was divine. The lady that drove the shuttle was awesome! More

by Lindsay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover

Report | Print

May 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your amazing review, Lindsay! We're delighted to hear that you had a great experience at the service department and appreciated the daily updates on your vehicle's progress. It's great to know that you enjoyed the rental and had a fantastic shuttle experience. We truly value your feedback and look forward to serving you again at Robert Brogden's Olathe Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

Dealership Inventory (520 Vehicles)

2024 Buick Encore GX | new

$31,073

2024 Buick Encore GX

new

Ebony Twilight Metallic exterior

Automatic

All-wheel Drive

$31,073

View Vehicle Details

View Details

2025 GMC Sierra EV | new

$90,946

2025 GMC Sierra EV

new

Deep Ocean exterior

Automatic

All-wheel Drive

$90,946

View Vehicle Details

View Details

2025 GMC HUMMER EV SUV | new

$99,194

2025 GMC HUMMER EV SUV

new

White exterior

Automatic

Four-wheel Drive

$99,194

View Vehicle Details

View Details

2025 GMC Sierra 3500 | new

$98,334

2025 GMC Sierra 3500

new

Sterling exterior

Automatic

Four-wheel Drive

$98,334

View Vehicle Details

View Details

2025 GMC HUMMER EV Pickup | new

$91,289

2025 GMC HUMMER EV Pickup

new

White exterior

Automatic

Four-wheel Drive

$91,289

View Vehicle Details

View Details

2024 GMC Sierra 2500 | new

$57,222

2024 GMC Sierra 2500

new

Summit White exterior

Automatic

Four-wheel Drive

$57,222

View Vehicle Details

View Details

View All Inventory

Get a $200.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.