

Katie Vanostrand
Express Lane Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
176 Reviews
Write a Review176 Reviews of Katie Vanostrand
April 29, 2025
What I kike about Southern Dodge is that they tell you exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what yo exactly what needs to be done, they give you a fair price and then the work is completed properly and on time. As a customer, that is exactly what you want from you dealer. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
April 27, 2025
It was great. Work completed well and on time. Communication was great. It was great. Work completed well and on time. Communication was great. It was a stress fre Work completed well and on time. Communication was great. It was great. Work completed well and on time. Communication was great. It was a stress free experience More
Other Employees Tagged: Katie Vanostrand
April 26, 2025
Would not suggest purchasing a car or service from this dealership brand. Used them many times and each experience was much less than desirable outcome. They may have an issue with serving minorities. Some dealership brand. Used them many times and each experience was much less than desirable outcome. They may have an issue with serving minorities. Something that should be considered if an other than White person is looking to purchase services from this dealership brand. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
April 24, 2025
Southern is the only place I go for my car's service needs. In addition, It is the only place I buy my new vehicles from. needs. In addition, It is the only place I buy my new vehicles from. More
Other Employees Tagged: Cameron Shaw, Sam Vanderslice
April 20, 2025
Southern can take care of all of your service needs and get it right the first time every time get it right the first time every time More
Other Employees Tagged: Sam Vanderslice
April 18, 2025
Everyone in all the departments are always so friendly. Car got done a lot sooner than expected too. Car got done a lot sooner than expected too. More
Other Employees Tagged: Sam Vanderslice
April 18, 2025
They have no communication. I dropped my truck off early in the morning and didn't receive it until 3 days later. I had to reach out to check on it everyday, instead of them giv I dropped my truck off early in the morning and didn't receive it until 3 days later. I had to reach out to check on it everyday, instead of them giving updates. More
April 17, 2025
Cant really belive I was told there is nothing wrong with my vehicle. To me saying there is keep it a few more days ....for then you all tell me I need an engine replaced .....that's 2 extremely different th my vehicle. To me saying there is keep it a few more days ....for then you all tell me I need an engine replaced .....that's 2 extremely different things I will never use or recommend you ever .... More
