Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.5
211 Reviews
4.5

211 Reviews

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211 Reviews of Katie Vanostrand

June 30, 2025

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Katie is by far the best words can’t express how much she takes care of her customers service is always fast and reliable thank you dodge family More

by keithtravisjr.kt
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Recommend Dealer
Yes

June 30, 2025

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Helpful and courteous staff members fast service with short wait time Thank you job well done More

by tyeishanharris09
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Recommend Dealer
Yes

June 30, 2025

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Excellent service and professionalism occurred throughout the experience while getting maintenance done on my vehicle. More

by MRBURRELL
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson, Haley More

June 28, 2025

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I was given an early morning appointment for the next day, I was in and out More

by S.DORANTES
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Recommend Dealer
Yes

June 27, 2025

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Southern Dodge Chrysler Jeep Ram Fiat is my favorite dealership because once I came in to get my oil change I noticed they had inspected other parts that could have been a problem for me later if I didn More

by BEEKMANANTONIO
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Recommend Dealer
Yes

June 26, 2025

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Excellent service, very professional and knowledgeable, My number one Dealership. I will continue to have my vehicle serviced there, Thanks. More

by GOLDIE48
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Recommend Dealer
Yes
Jun 26, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2025

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The service was very professional and it was done in a timely manner.. I got there at 0700 am and I was finished at 0915am so I was really pleased. Thank you. More

by david.still94
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Recommend Dealer
Yes
Jun 26, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 26, 2025

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Fast service, courteous, friendly, knowledgeable. I will have all my maintenance at your location. Ty More

by vwbarnes1
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Recommend Dealer
Yes

Other Employees Tagged: Ron Rytter

Jun 26, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 25, 2025

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The dealership was able to compete all needed and recommend work. However your phone answering service dead ends with no actual agent to customer conversation. More

by maxwelltam
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Recommend Dealer
Yes
Jun 26, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 23, 2025

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Katie was great and very professional. She ensured that my needs were handled appropriately and accordingly. More

by emmyg1954
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Yes
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