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Katie Vanostrand
Katie Vanostrand
Express Lane Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
299 Reviews
299 Reviews
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299 Reviews of Katie Vanostrand
March 17, 2026
Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative for vehicle. Honest with car problems and informative More
by TrishaS
Verified CustomerOther Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
March 12, 2026
I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! a timely manner thanks !!! More
by BRITTNEY.L.THOMAS87
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
February 10, 2026
For me to have made an appointment, the wait time is ridiculous! This is unexceptable. ridiculous! This is unexceptable. More
by NISHAMOM11
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
February 10, 2026
Great customer service nice and clean facility. The work was done completely. an accurately.thank u The work was done completely. an accurately.thank u More
by DAQUEEEEEN
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
January 23, 2026
Had a state ins done. took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there took it to princess anne collision and repair shop because I knew it should have failed state inspection. To my thinking the mechanics tell me, there is absolutely no way they would have passed it on state inspection. You’re honestly lucky i don’t call the troopers up there to ur establishment. Do better, seriously. More
by Liam
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley , If tim is the manager I spoke with the day of the inspection he should be fired, all due respect you cannot be a negligent manager and expect good results.
December 18, 2025
Terrible. Worst jeep dealer ever. The only thing this dealership cares about is obtaining customer reviews which is surprising considering how terrible their c Worst jeep dealer ever. The only thing this dealership cares about is obtaining customer reviews which is surprising considering how terrible their customer service and technical proficiency are. Worst service department I've dealt with in 25 years as a Jeep owner. More
by Shawn Brennan
Other Employees Tagged: Katie Vanostrand
December 12, 2025
Not very responsive to calls nor courteous in conversations. It was difficult to get an update from my representative and when I leaned she was not there. It was as if I should have known it. conversations. It was difficult to get an update from my representative and when I leaned she was not there. It was as if I should have known it. More
by aggielewis28
November 28, 2025
Well organized, informative. Great snacks! Nice clean waiting area. Convenient bathrooms. Staff is very friendly. Great snacks! Nice clean waiting area. Convenient bathrooms. Staff is very friendly. More
by jerniganfloor
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
October 30, 2025
I have had a decade of troubles with my dodge ram 1500… I’ll not be buying another vehicle from them. Perhaps I’ll go and get a Toyota or a Ford I’ll not be buying another vehicle from them. Perhaps I’ll go and get a Toyota or a Ford More
by karnartinc
Other Employees Tagged: Sam Vanderslice, Tina Dickenson
October 29, 2025
Great work and vehicle drives and handles well. No issues at this time. I highly recommend Southern No issues at this time. I highly recommend Southern More
by Roderick Whittaker
Other Employees Tagged: Cameron Shaw
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