Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand | Page 5

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
305 Reviews
4.4

305 Reviews

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305 Reviews of Katie Vanostrand

September 26, 2025

Dealership Rating
Employee Rating

Always a good experience. Sam is still the ultimate in customer service. Glad they've been my dealership for over 20 years. More

by THOMAS.SPRATT
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

September 25, 2025

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Employee Rating

Close to my home good service no long waiting get in and out. Thank you More

by Ms Rina
Service Price Transparency
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Recommend Dealer
Yes

September 22, 2025

Dealership Rating
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The service is fast. Easy to set up appointment. Polite staff. Discounts available for customers. More

by Ed
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Recommend Dealer
Yes

September 18, 2025

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Find some auto mechanics that know how to trouble shoot. My RAM had an Electrical problems. I guess it was to hard for the mech to ask another in house mechanic for help. Vehicle was in the shop for a we More

by MASONLESLIE
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Recommend Dealer
No

September 12, 2025

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Excellent The young lady was friendly, and I enjoyed talking to her. The wait wasn't that long considering the number of people waiting. I like that we had free coffee and snacks. More

by menia5
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

September 12, 2025

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Employee Rating

out of the worst visit to a dealership i had Katie was the best person you have there. if it wasn't for her determination to keep me informed i don't know what else i would do with this visit. thank God e More

by jhdeztirado
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Recommend Dealer
Yes

September 11, 2025

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Very fast excellent customer service in and out in 20 mins for a oil change will bring my car back More

by Cameron
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Recommend Dealer
Yes

September 11, 2025

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My experience at this dealership was amazing. The customer service was excellent, they went above and beyond. More

by Eric
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Recommend Dealer
Yes

September 10, 2025

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Staff were super accommodating and I was in and out in a reasonable amount of time. More

by MBAYNE333
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Recommend Dealer
Yes

September 10, 2025

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Employee Rating

Failed to find problem in over two weeks. My local dealer spotted the problem in the first 25 minutes. This caused me considerable rental expense. Their quick action in getting me a rental du More

by doug@dougturnerphotography.com
Service Price Transparency
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Recommend Dealer
No
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