Katie Vanostrand | Page 5
Express Lane Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
305 Reviews
Write a Review305 Reviews of Katie Vanostrand
September 25, 2025
Close to my home good service no long waiting get in and out. Thank you out. Thank you More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
September 22, 2025
The service is fast. Easy to set up appointment. Polite staff. Discounts available for customers. Easy to set up appointment. Polite staff. Discounts available for customers. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley , Febreeze
September 18, 2025
Find some auto mechanics that know how to trouble shoot. My RAM had an Electrical problems. I guess it was to hard for the mech to ask another in house mechanic for help. Vehicle was in the shop for a we My RAM had an Electrical problems. I guess it was to hard for the mech to ask another in house mechanic for help. Vehicle was in the shop for a week. More
September 12, 2025
Excellent The young lady was friendly, and I enjoyed talking to her. The wait wasn't that long considering the number of people waiting. I like that we had free coffee and snacks. talking to her. The wait wasn't that long considering the number of people waiting. I like that we had free coffee and snacks. More
Other Employees Tagged: Katie Vanostrand
September 12, 2025
out of the worst visit to a dealership i had Katie was the best person you have there. if it wasn't for her determination to keep me informed i don't know what else i would do with this visit. thank God e the best person you have there. if it wasn't for her determination to keep me informed i don't know what else i would do with this visit. thank God every day for her. More
September 11, 2025
Very fast excellent customer service in and out in 20 mins for a oil change will bring my car back mins for a oil change will bring my car back More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
September 11, 2025
My experience at this dealership was amazing. The customer service was excellent, they went above and beyond. The customer service was excellent, they went above and beyond. More
Other Employees Tagged: Sam Vanderslice, Tina Dickenson, Haley More, Tim Winter, Ernest Chalkley
September 10, 2025
Failed to find problem in over two weeks. My local dealer spotted the problem in the first 25 minutes. This caused me considerable rental expense. Their quick action in getting me a rental du My local dealer spotted the problem in the first 25 minutes. This caused me considerable rental expense. Their quick action in getting me a rental during off hours was commendable. More

