Katie Vanostrand
Katie Vanostrand at Southern Dodge Chrysler Jeep Ram FIAT

Katie Vanostrand | Page 4

Express Lane Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
305 Reviews
4.4

305 Reviews

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305 Reviews of Katie Vanostrand

October 09, 2025

Dealership Rating
Employee Rating

Top shelf dealership from the service writers service itself and sales always very helpful and accommodating fast turnaround time thank you everyone at the Southern airport facility More

by goingfast09
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson

October 08, 2025

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Service was fast and excellent thank you southern jeep and ram awesome guys keep it up More

by toriuslangston95
Service Price Transparency
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Recommend Dealer
Yes

October 07, 2025

Dealership Rating
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High rating in all areas except maintenance cost. Cusomer waiting room and facilities exceptionally clean. More

by DEWEY.L.BLAKE
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2025

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Katie and Justin were just Awesome 😎 I would send everyone there way. Justin dis his part and Katie finished it. More

by MELVILLEDANYELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr , Katie( the one who finishes paperwork)

October 01, 2025

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always enjoy the hospitality the team should you at the dealership and they do good work . More

by pamplarry
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Recommend Dealer
Yes

October 01, 2025

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Friendly service staff with great communication. They kept me updated with my vehicle when they had to keep it overnight. More

by VARHODES
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Recommend Dealer
Yes

October 01, 2025

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I don't agree with the Appointment process. Why make an appointment, and choose to leave and get my groceries or run arranes and come back for my car. I should not be penalized because I chose More

by johnchristman74
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

September 28, 2025

Dealership Rating
Employee Rating

Good service by Kaite and guys did my inspection wasn’t long at all great job team More

by marcusmccllary1952
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

September 26, 2025

Dealership Rating
Employee Rating

Made appointment online, met my service reps on day of repair, waited for my car in a comfy area, and was given my key when finished. Easy! More

by l.sallady
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Recommend Dealer
Yes

September 26, 2025

Dealership Rating
Employee Rating

As a Jeep owner for over 25 years that almost exclusively services my vehicles at dealerships, this is the worst Jeep service department I have dealt with across four states. Abysmal communication, poor work More

by Shawn Brennan
Service Price Transparency
Workmanship
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Recommend Dealer
No
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