Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia
Refer Me

Katrin Bassenger | Page 6

New car Certified Sales Consultant and Used cars MB & Sprinters

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
140 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

12 yrs

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

140 Reviews

Write a Review

140 Reviews of Katrin Bassenger

September 08, 2021

Dealership Rating
Employee Rating

Katrin and Barby were amazing! Really love coming to this dealership. Every purchase I have made with Mercedes/Rusnak has felt so effortless with these two women. Truly appreciate their kindness and customer More

by Jacqueline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Mercedes-Benz of Arcadia responded

Hi Jacqueline, This is exactly what we like to hear, that our Sales Department were amazing and provided an effortless experience. We hope that you enjoy your purchase and at Mercedes-Benz of Arcadia we appreciate your return business. Please know that you are always welcome here.

September 08, 2021

Dealership Rating
Employee Rating

Amazing service! Everything was made easy from finding the right car to doing the paperwork. I would refer this dealership to anyone looking for a new car. More

by Keisera22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Mercedes-Benz of Arcadia responded

Thank you so much for your review! We are glad we could make your car buying experience enjoyable!

July 31, 2021

Dealership Rating
Employee Rating

Another great experience at Mercedes-Benz of Arcadia. Went in on a whim to look at a SUV and left the dealership with just what I was looking for. Big thanks to Katrin and Willy for helping me along the More

by Joshua H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willy Chia

Aug 01, 2021

Mercedes-Benz of Arcadia responded

Hi Joshua, Thank you for your positive review. We are delighted to hear about your professional and helpful experience with our sales team. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Mercedes-Benz of Arcadia.

July 29, 2021

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Employee Rating

Katrin helped me out and let me tell you she was AMAZING. I walked in wanting a car that was not financially the best fit for me. She advised me on which cars were a better fit for me and was so patient. She More

by Dafnemendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Mercedes-Benz of Arcadia responded

Hi there, Thank you for your positive review. We are thrilled you had a helpful, professional and accommodating sales experience with us here at Mercedes-Benz of Arcadia. We hope you enjoy your new purchase and we are looking forward to your next visit with us.

July 02, 2021

Dealership Rating
Employee Rating

Purchased a brand new G63 from this dealership. Excellent service, top notch facility, and smooth transaction overall. I would recommend them to anyone looking for a Mercedes in California. More

by Tjami
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Ho, Billy Kwan , Timothy Martino

Jul 03, 2021

Mercedes-Benz of Arcadia responded

We are happy you had such a great buying experience. Please let us know if there is anything else we can do for you! Have a great day!

June 22, 2021

Dealership Rating
Employee Rating

Excellent Service by Kat! Due to Kat’s extraordinary service I go to Rusnak Mercedise Benz of Arcadia! Kat is amazing woman who goes above and beyond to provide great service to her clients! More

by suzana.ahmed
Customer Service
Recommend Dealer
Yes
Jun 23, 2021

Mercedes-Benz of Arcadia responded

Thank you so much for your sweet words, Suzana! We take pleasure in hearing that Katrin is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Mercedes-Benz of Arcadia!

May 19, 2021

Dealership Rating
Employee Rating

this is the best dealership everyone is so nice !!! Kathrin and Barby are the best!! Kathrin made buying my first luxury car so easy and such a fun experience ! If your looking to buy a new car definit More

by A Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barby

May 20, 2021

Mercedes-Benz of Arcadia responded

Hi there, Thank you for your positive review. We strive to create a customer driven experience, therefore we are delighted to hear that Kathrin and Barby were able to make your visit easy and fun. We appreciate your recommendation. Thank you for choosing Mercedes-Benz of Arcadia and we hope to see you again.

April 30, 2021

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Employee Rating

I purchased a Mercedes from Kat, she is extraordinary! Very knowledgeable, professional, and made the process so easy! Billy Kwan in Finance is amazing also! More

by WendyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

May 01, 2021

Mercedes-Benz of Arcadia responded

Hi Wendy, Thank you very much for your five star review and sharing your experience with us here at Mercedes-Benz of Arcadia. We appreciate to know that Kat and Billy were knowledgeable and professional and provided above and beyond service to you. Congratulations on your Mercedes and we are looking forward to assisting you for any of your future automotive needs,

April 28, 2021

Dealership Rating
Employee Rating

It is our first time owning a Mercedes Benz. We came to the right place and to the right person. Katrin Bassenger excellent customer service very professional and very knowledgeable. She took her time to More

by Oscar1271
Recommend Dealer
Yes
Apr 28, 2021

Mercedes-Benz of Arcadia responded

Oscar, We pride ourselves here at Mercedes-Benz of Arcadia to ensure all of our guests receive a quality experience when visiting with us, and we are delighted to learn Katrin did just that. We will be sure to share this wonderful review with Katrin and the rest of our team. Congratulations on your new 2021 Mercedes-Benz SUV GLE 350! We look forward to doing business with you again.

April 12, 2021

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Employee Rating

I am a first time buyer I was very nervous about buying a new car but Katrin made it so easily. Great costumer service and excelente attention to detail!! I'm going to buy my next car with her without a dou More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Mercedes-Benz of Arcadia responded

Hi Hector- Happy to learn Katrin here at Mercedes-Benz of Arcadia made car-buying easy for you. Yes, there is definitely a lot to learn and know about vehicles and different models, we learn you! Glad we could assist in narrowing down your decision and it sounds as though you drove off the lot with a new car. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

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