Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia
Refer Me

Katrin Bassenger | Page 7

New car Certified Sales Consultant and Used cars MB & Sprinters

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
139 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

139 Reviews

Write a Review

139 Reviews of Katrin Bassenger

April 03, 2021

Dealership Rating
Employee Rating

During the last 20 years using Mercedes cars, finally we found our partner Katrina professional, with a lot of knowledge, to the point Not only that we recommend friends and family to contact her for the More

by amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Apr 04, 2021

Mercedes-Benz of Arcadia responded

Hi Amir, Thank you for sharing your nice feedback for Katrina at Mercedes-Benz of Arcadia. We appreciate your loyal business. Congratulations on your vehicle and see you again in the future!

April 02, 2021

Dealership Rating
Employee Rating

I was so impressed! With how Katrin handled my purchase of a GLC. She is very knowledgeable and efficient. Amazing! even after office hours she responds to my text messages inquiring on how to operate my n More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2021

Mercedes-Benz of Arcadia responded

Rod, Congratulations on your new Mercedes-Benz GLC! We are so glad to hear Katrin provided you with excellent customer service. Please come back and see us at Mercedes-Benz of Arcadia for any future automotive needs.

March 09, 2021

Dealership Rating

Outstanding service in transferring personnel effects and highway toll register from my old C300 to my new Gla, later in the day. Katryn is a gem. More

by mcb300
Recommend Dealer
Yes
Mar 10, 2021

Mercedes-Benz of Arcadia responded

Thank you for the great review! We are happy to see that Katrin helped you transfer everything to your new GLA and made your experience go smoothly. If there is anything else that Mercedes-Benz of Arcadia can do for you, please be sure to let us know.

March 07, 2021

Dealership Rating
Employee Rating

It was a very nice experience purchasing a car from Mercedes-Benz of Arcadia. All the staff were very professional and helpful throughout the entire process. I never felt pressured or stressed out, More

by Joshua H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong

Mar 08, 2021

Mercedes-Benz of Arcadia responded

Hi Joshua, thank you for the great feedback! We're thrilled to hear our team has provided you with a nice experience. We truly appreciate your business and hope you enjoy your new vehicle!

February 27, 2021

Dealership Rating
Employee Rating

Kat is the best! Professional! Grade A Customer Service! You want a car just call Kat. Best in the business! She gets things done. Always gets the deal I need! More

by Isaac Ald.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Mercedes-Benz of Arcadia responded

Isaac, Congratulations on your car! We will be sure to thank Kat for ensuring your great experience and landing the perfect deal. Thank you for choosing Mercedes-Benz of Arcadia and happy driving!

February 24, 2021

Dealership Rating
Employee Rating

Best car buying experience ever thanks to Kat. Not only she is professional and resourceful, but she is also such a lovely human being. She goes above and beyond to provide you with excellent service. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Mercedes-Benz of Arcadia responded

Happy to learn our team here at Mercedes-Benz of Arcadia made car-buying easy for you. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

February 23, 2021

Dealership Rating

Katrin came in on her day off and me and my buddy both picked new cars to lease. She was very aggressive with the dealership guys upstairs and got us both very good deals on leases. She is devoted and wil More

by Thomas.hang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Mercedes-Benz of Arcadia responded

Hi there, thank you so much for sharing your compliments with Katrin! We're glad to hear she has given you exceptional service during your recent leasing experience. We truly appreciate both of your support and are here anytime you need help!

February 17, 2021

Dealership Rating
Employee Rating

Katrina is bloody awesome, my first experience from buying a german engineered car and she made me understand how the car work, she has a great work effort, and loves to go above and beyond for her cus More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Feb 18, 2021

Mercedes-Benz of Arcadia responded

Thank you for the great review! We can't wait to let Katrina know how pleased you are with her diligent and knowledgeable service. Congratulations on your purchase; Mercedes-Benz of Arcadia hopes to work with you again in the future.

February 15, 2021

Dealership Rating
Employee Rating

From the moment my wife and I met Katrin, we knew she was the real deal. Very professional and most of all no attitude. Kat helped us refi our end of lease hassle free. I’m now a Rusnak Mercedes customer f More

by Bernard.robinson01
Recommend Dealer
Yes
Feb 16, 2021

Mercedes-Benz of Arcadia responded

Thank you for the excellent review, Bernard! We are so pleased to learn that Katrin provided you with professional and personable service and helped your refinance process go so smoothly. If there is anything else that Mercedes-Benz of Arcadia can do for you, please be sure to let us know.

Feb 16, 2021

Bernard.robinson01 responded

Thank you, Most definitely, we are family now. Kind regards.

January 15, 2021

Dealership Rating
Employee Rating

Katrina...{www!} "Wonderful to Work With"! Katrina has become like a good friend. A friend in the Auto Business! How often have you ever heard anyone say that anymore? Katrina called us to let us know whe More

by EGBurns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Jan 16, 2021

Mercedes-Benz of Arcadia responded

Thank you for visiting Mercedes-Benz of Arcadia, Ellen and Gary. We will be sure to thank Katrina and the rest of the team for providing you with excellent service. We look forward to working with you again.

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