Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 7

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

July 01, 2022

Dealership Rating
Employee Rating

katrin is the one of the best dealer. we are very grateful for her services. More

by tamir880818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Mercedes-Benz of Arcadia responded

Tamir880818, we're happy you found Katrin to be so supportive during your experience here at Mercedes-Benz of Arcadia. Thank you for the positive rating and we look forward to serving you in the future! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

June 30, 2022

Dealership Rating
Employee Rating

The dealership it’s very clean and easy to park But the best part of the place it’s Katrin she is very patient and she doesn’t rush you and understand you I already got 2 Benz’s from here and hopefully m More

by Alvaro4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi Alvaro4ever, thank you for your five-star rating and for your loyalty! Our entire team including Katrin appreciates the opportunity. Enjoy your new car and we look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 27, 2022

Dealership Rating
Employee Rating

Very caring and professional, She has helped me navigate the struggles of picking a new car, I appreciate her advice. More

by Dtang
Price
Recommend Dealer
Yes
Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi Dtang, we are very happy to hear you had such a positive experience with Katrin at Mercedes-Benz of Arcadia! We appreciate your 5-star review and look forward to serving you in the future. Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 26, 2022

Dealership Rating
Employee Rating

Fantastic service. Katrin (my sales person) was energetic, communicated fast and precisely, and helped me get the best deal I could find. Would definitely recommend to More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barby in Finance was great as well

Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi Ryan, thank you for your five-star rating and for your business! We appreciate the opportunity to serve you and look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 16, 2022

Dealership Rating
Employee Rating

I LOVE my new car! Katrin was such a pleasure to work with. Very honest, & real. My husband bought me a AMG GTS, I had been looking for a car for years. This Dealershi More

by MLong
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Chang

Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi MLong, thank you for your five-star rating and for your business! Our entire team including Katrin appreciates the opportunity. We look forward to your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 10, 2022

Dealership Rating
Employee Rating

Katrin was a pleasure to work with. She is a true expert in her craft with impeccable follow through. More

by Armenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrina Morris , Willy Chia, Stacy Yee

Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi Armenb, thank you for your five-star rating and for your business! We are happy to hear you had a positive experience here and will make sure to pass along this info with Katrin. We look forward to assisting you during your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

May 08, 2022

Dealership Rating
Employee Rating

I loved my experience with Katrin Bassenger! ! She made my first car purchase very smooth. Katrina was very knowledgeable on all the cars and what fit purchase would be most ideal for my expectat More

by D.Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi D.Natalie, Thank you for the 5-star rating and great review of Katrin! We are very happy to have provided you with such a positive experience. We hope you enjoy your new car! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com he chance to improve by providing us with this feedback.

May 05, 2022

Dealership Rating
Employee Rating

Katrin was the best. I came in just to look around while getting my car serviced and the new s580 caught my eye. She helped me work out a good deal and I got approved im More

by Thomas.hang
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 08, 2021

Dealership Rating
Employee Rating

Kat Bassenger is the best sales consultant I have ever met She is serious and responsible for her work, very patient and amiable More

by ashleeq2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Mercedes-Benz of Arcadia responded

Hello, thank you for your kind words. We are pleased to learn our Sales Department was patient and courteous during your visit with us here at Mercedes-Benz of Arcadia. We look forward to serving you again in the future.

Nov 10, 2021

Mercedes-Benz of Arcadia responded

Hello, thank you for your kind words. We are pleased to learn our Sales Department was patient and courteous during your visit with us here at Mercedes-Benz of Arcadia. We look forward to serving you again in the future.

November 08, 2021

Dealership Rating
Employee Rating

She is serious and responsible for her work, very patient and amiable,She is the best sales consultant I have ever met。 More

by ashleeq2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Mercedes-Benz of Arcadia responded

Thank you for choosing Mercedes-Benz of Arcadia! We are glad you enjoyed your experience with us!

Nov 10, 2021

Mercedes-Benz of Arcadia responded

Thank you for choosing Mercedes-Benz of Arcadia! We are glad you enjoyed your experience with us!

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