Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 9

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

April 28, 2021

Dealership Rating
Employee Rating

It is our first time owning a Mercedes Benz. We came to the right place and to the right person. Katrin Bassenger excellent customer service very professional and very knowledgeable. She took her time to More

by Oscar1271
Recommend Dealer
Yes
Apr 28, 2021

Mercedes-Benz of Arcadia responded

Oscar, We pride ourselves here at Mercedes-Benz of Arcadia to ensure all of our guests receive a quality experience when visiting with us, and we are delighted to learn Katrin did just that. We will be sure to share this wonderful review with Katrin and the rest of our team. Congratulations on your new 2021 Mercedes-Benz SUV GLE 350! We look forward to doing business with you again.

April 12, 2021

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Employee Rating

I am a first time buyer I was very nervous about buying a new car but Katrin made it so easily. Great costumer service and excelente attention to detail!! I'm going to buy my next car with her without a dou More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Mercedes-Benz of Arcadia responded

Hi Hector- Happy to learn Katrin here at Mercedes-Benz of Arcadia made car-buying easy for you. Yes, there is definitely a lot to learn and know about vehicles and different models, we learn you! Glad we could assist in narrowing down your decision and it sounds as though you drove off the lot with a new car. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

April 06, 2021

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Employee Rating

In fact, I was looking for a GLe and finally reached the Arcadia dealer, and since my first language is Persian, I received a lot of help from Ms. Katrin to find my favorite car. Good bless you More

by Babak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Apr 07, 2021

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share your outstanding experience with Katrin and Andy! We hope you continue to love your new GLE! We are looking forward to taking care of any of your auto needs in the future.

April 03, 2021

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During the last 20 years using Mercedes cars, finally we found our partner Katrina professional, with a lot of knowledge, to the point Not only that we recommend friends and family to contact her for the More

by amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Apr 04, 2021

Mercedes-Benz of Arcadia responded

Hi Amir, Thank you for sharing your nice feedback for Katrina at Mercedes-Benz of Arcadia. We appreciate your loyal business. Congratulations on your vehicle and see you again in the future!

April 02, 2021

Dealership Rating
Employee Rating

I was so impressed! With how Katrin handled my purchase of a GLC. She is very knowledgeable and efficient. Amazing! even after office hours she responds to my text messages inquiring on how to operate my n More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2021

Mercedes-Benz of Arcadia responded

Rod, Congratulations on your new Mercedes-Benz GLC! We are so glad to hear Katrin provided you with excellent customer service. Please come back and see us at Mercedes-Benz of Arcadia for any future automotive needs.

March 10, 2021

Dealership Rating

Outstanding service in transferring personnel effects and highway toll register from my old C300 to my new Gla, later in the day. Katryn is a gem. More

by mcb300
Recommend Dealer
Yes
Mar 11, 2021

Mercedes-Benz of Arcadia responded

Thank you for the great review! We are happy to see that Katrin helped you transfer everything to your new GLA and made your experience go smoothly. If there is anything else that Mercedes-Benz of Arcadia can do for you, please be sure to let us know.

March 07, 2021

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Employee Rating

It was a very nice experience purchasing a car from Mercedes-Benz of Arcadia. All the staff were very professional and helpful throughout the entire process. I never felt pressured or stressed out, More

by Joshua H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong

Mar 08, 2021

Mercedes-Benz of Arcadia responded

Hi Joshua, thank you for the great feedback! We're thrilled to hear our team has provided you with a nice experience. We truly appreciate your business and hope you enjoy your new vehicle!

February 27, 2021

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Employee Rating

Kat is the best! Professional! Grade A Customer Service! You want a car just call Kat. Best in the business! She gets things done. Always gets the deal I need! More

by Isaac Ald.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Mercedes-Benz of Arcadia responded

Isaac, Congratulations on your car! We will be sure to thank Kat for ensuring your great experience and landing the perfect deal. Thank you for choosing Mercedes-Benz of Arcadia and happy driving!

February 25, 2021

Dealership Rating
Employee Rating

Best car buying experience ever thanks to Kat. Not only she is professional and resourceful, but she is also such a lovely human being. She goes above and beyond to provide you with excellent service. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021

Mercedes-Benz of Arcadia responded

Happy to learn our team here at Mercedes-Benz of Arcadia made car-buying easy for you. Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

February 23, 2021

Dealership Rating

Katrin came in on her day off and me and my buddy both picked new cars to lease. She was very aggressive with the dealership guys upstairs and got us both very good deals on leases. She is devoted and wil More

by Thomas.hang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Mercedes-Benz of Arcadia responded

Hi there, thank you so much for sharing your compliments with Katrin! We're glad to hear she has given you exceptional service during your recent leasing experience. We truly appreciate both of your support and are here anytime you need help!

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