Katrin Bassenger | Page 9

It is our first time owning a Mercedes Benz. We came to the right place and to the right person. Katrin Bassenger excellent customer service very professional and very knowledgeable. She took her time to the right place and to the right person. Katrin Bassenger excellent customer service very professional and very knowledgeable. She took her time to educate my wife and I on all the different classes and styles that Mercedes of Arcadia has to offer. Because of Katrin’s expertise and professionalism my wife and I walked out with a 2021 SUV GLE 350. Happy family and very pleased with the service. Thank you Katrin and see you a few months for my daughters purchase. More

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I am a first time buyer I was very nervous about buying a new car but Katrin made it so easily. Great costumer service and excelente attention to detail!! I'm going to buy my next car with her without a dou new car but Katrin made it so easily. Great costumer service and excelente attention to detail!! I'm going to buy my next car with her without a doubt. More

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In fact, I was looking for a GLe and finally reached the Arcadia dealer, and since my first language is Persian, I received a lot of help from Ms. Katrin to find my favorite car. Good bless you Arcadia dealer, and since my first language is Persian, I received a lot of help from Ms. Katrin to find my favorite car. Good bless you More

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During the last 20 years using Mercedes cars, finally we found our partner Katrina professional, with a lot of knowledge, to the point Not only that we recommend friends and family to contact her for the found our partner Katrina professional, with a lot of knowledge, to the point Not only that we recommend friends and family to contact her for their next car purchase, we are going to enjoy her service in the future as well. More

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I was so impressed! With how Katrin handled my purchase of a GLC. She is very knowledgeable and efficient. Amazing! even after office hours she responds to my text messages inquiring on how to operate my n of a GLC. She is very knowledgeable and efficient. Amazing! even after office hours she responds to my text messages inquiring on how to operate my new vehicle. Find her if you plan to buy a car from this dealership . Seldom you find people like her providing excellent service. service.!!! Thank you so much!!! More

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Outstanding service in transferring personnel effects and highway toll register from my old C300 to my new Gla, later in the day. Katryn is a gem. highway toll register from my old C300 to my new Gla, later in the day. Katryn is a gem. More

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It was a very nice experience purchasing a car from Mercedes-Benz of Arcadia. All the staff were very professional and helpful throughout the entire process. I never felt pressured or stressed out, Mercedes-Benz of Arcadia. All the staff were very professional and helpful throughout the entire process. I never felt pressured or stressed out, and was at ease knowing the staff were taking care of me. If you're looking to buy a Mercedes, I definitely recommend this dealership. More

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Kat is the best! Professional! Grade A Customer Service! You want a car just call Kat. Best in the business! She gets things done. Always gets the deal I need! You want a car just call Kat. Best in the business! She gets things done. Always gets the deal I need! More

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Best car buying experience ever thanks to Kat. Not only she is professional and resourceful, but she is also such a lovely human being. She goes above and beyond to provide you with excellent service. she is professional and resourceful, but she is also such a lovely human being. She goes above and beyond to provide you with excellent service. More

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Katrin came in on her day off and me and my buddy both picked new cars to lease. She was very aggressive with the dealership guys upstairs and got us both very good deals on leases. She is devoted and wil picked new cars to lease. She was very aggressive with the dealership guys upstairs and got us both very good deals on leases. She is devoted and will make sure you leave at the end of the day happy. I recommend her to everyone. She even lnows every car inside and out it was like a human Mercedes Benz car manual. More

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