Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia
Refer Me

Katrin Bassenger | Page 10

New car Certified Sales Consultant and Used cars MB & Sprinters

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
139 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

139 Reviews

Write a Review

139 Reviews of Katrin Bassenger

July 03, 2020

Dealership Rating
Employee Rating

Katrin was really helpful and nice when I was purchasing a vehicle. She helped us out all the way even up to connecting the phone to mercedes me connect. I would highly recommend to purchase a vehicle from More

by shahverdyana
Recommend Dealer
Yes
Jul 04, 2020

Mercedes-Benz of Arcadia responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Katrin who provided you with good customer service. We appreciate your business and kind words!

June 28, 2020

Dealership Rating
Employee Rating

Let me start off by saying I hate the car shopping process because it could be a hassle BUT Corry made this process so simple and smooth. We are very happy with our deal at Rusnak Mercedes that we wil More

by Mendez2309
Recommend Dealer
Yes

Other Employees Tagged: Corry Polk

Jun 29, 2020

Mercedes-Benz of Arcadia responded

Corry is definite an amazing team member and we're glad he made your experience a smooth and comfortable one. Congratulations on your vehicle! Please do not hesitate to inform us if we can do anything else for you. We hope you have a wonderful day!

June 22, 2020

Dealership Rating
Employee Rating

Great experience with Katrin!!! Had an amazing experience with this dealership, in particular my sales rep, Katrin. Katrin was straight forward from the beginning, not like any other More

by dannymirhaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and that Katrin was helpful during your sales experience. We appreciate your business and we hope that you enjoy your new car! We look forward to any future visits!

June 11, 2020

Dealership Rating
Employee Rating

Katrin always my best and first option! My first card Katrin always my best and first option! My first card was leased on 2017 that was a GLC300-2017 I really love it, I knew she’s working really hard o More

by Echo
Recommend Dealer
Yes
Jun 11, 2020

Mercedes-Benz of Arcadia responded

Echo- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear you're satisfied with the high level of customer service you received with Katrin and with your purchase! Congratulations on your new 2020 A-Class220! We are looking forward to working with you in the future.

June 11, 2020

Dealership Rating
Employee Rating

Katrin is an amazing person with her help I was able to lease a beautiful car. She is very kind, respectful and friendly. Hard working and knowledgeable to answer all my questions gracefully. Thank you kat More

by Selanazarian
Recommend Dealer
Yes
Jun 12, 2020

Mercedes-Benz of Arcadia responded

Hi there, thank you so much for the amazing review! We're glad to hear Katrin has given you exceptional service. Congratulations on your new car! Let us know if there is anything else we can assist you with.

May 16, 2020

Dealership Rating
Employee Rating

What an exceptional experience dealing with Kat. She was professional, knowledgeable and patient ( absolutely no pressure). It was clear she was most concerned that I have a positive experience. How often d More

by rlash1151
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong

May 16, 2020

Mercedes-Benz of Arcadia responded

Thank you so much for your great feedback about working with Kat. Congratulations on another car! We hope you like this one as well. Please feel free to reach out if we can assist you with anything.

May 03, 2020

Dealership Rating
Employee Rating

customer Thank you for maintaining access of Mercedes Benz Rusnak Arcardia providing Tele service during Los Angeles pandemic mitigation and social distancing More

by sswai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2020

Mercedes-Benz of Arcadia responded

We appreciate your great feedback for the recent changes that have occurred. Thanks for taking the time to give us your thoughts. Please take care! Let us know if we can help again.

April 23, 2020

Dealership Rating
Employee Rating

This was my second time getting a car from Kat. I leased the first time. The second time I purchased a CPO. She always took care of me. She goes above and beyond every time. She is very knowledgeable. I def More

by Reina
Recommend Dealer
Yes
Apr 24, 2020

Mercedes-Benz of Arcadia responded

Hi Reina, thank you so much for the kind words! We're pleased to hear Kat has gone above and beyond in assisting you with your vehicle needs. It was a pleasure working with you. We welcome you back anytime!

April 18, 2020

Dealership Rating
Employee Rating

Excellent MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I wo More

by w.hug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yohan Chen , Andy Tan

Apr 19, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review! We are happy to know that you had a positive experience with Katrin, Yohan, and Andy, and if there is anything else we can do for you, please let us know.

December 29, 2019

Dealership Rating
Employee Rating

Katrin Bassenger helped me find the perfect car and went above and beyond to help get me out of my old lease. She’s a joy to work with and I’m so happy with my new vehicle. More

by Brianadlee
Recommend Dealer
Yes
Jan 20, 2020

Mercedes-Benz of Arcadia responded

Thank you for allowing us to assist you out of your previous lease. It was our pleasure. We hope that you will consider us for all of your future needs.

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