Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 8

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

October 07, 2021

Dealership Rating
Employee Rating

Kat is amazing!!! She made the stressful experience of buying a car an enjoyable one More

by Jovan9900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Mercedes-Benz of Arcadia responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at Mercedes-Benz of Arcadia, and we hope that you will continue to visit us!

September 25, 2021

Dealership Rating
Employee Rating

Katrin Bassenger and her colleagues were very pleasant and professional, and made our process to lease a GLE easy and straightforward. Kat was very knowledgeable and helpful in showing the available cars More

by John H
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong, Barby Mates

Sep 25, 2021

Mercedes-Benz of Arcadia responded

Thank you for sharing how leasing your Mercedes-Benz GLE-Class was so easy with the help of our experienced team. Please do not hesitate to reach out if we can assist again. We hope you have a wonderful day!

September 08, 2021

Dealership Rating
Employee Rating

Amazing service! Everything was made easy from finding the right car to doing the paperwork. I would refer this dealership to anyone looking for a new car. More

by Keisera22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Mercedes-Benz of Arcadia responded

Thank you so much for your review! We are glad we could make your car buying experience enjoyable!

September 08, 2021

Dealership Rating
Employee Rating

Katrin and Barby were amazing! Really love coming to this dealership. Every purchase I have made with Mercedes/Rusnak has felt so effortless with these two women. Truly appreciate their kindness and customer More

by Jacqueline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Mercedes-Benz of Arcadia responded

Hi Jacqueline, This is exactly what we like to hear, that our Sales Department were amazing and provided an effortless experience. We hope that you enjoy your purchase and at Mercedes-Benz of Arcadia we appreciate your return business. Please know that you are always welcome here.

July 31, 2021

Dealership Rating
Employee Rating

Another great experience at Mercedes-Benz of Arcadia. Went in on a whim to look at a SUV and left the dealership with just what I was looking for. Big thanks to Katrin and Willy for helping me along the More

by Joshua H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willy Chia

Aug 01, 2021

Mercedes-Benz of Arcadia responded

Hi Joshua, Thank you for your positive review. We are delighted to hear about your professional and helpful experience with our sales team. We hope you enjoy your new purchase and we are looking forward to your next visit with us here at Mercedes-Benz of Arcadia.

July 29, 2021

Dealership Rating
Employee Rating

Katrin helped me out and let me tell you she was AMAZING. I walked in wanting a car that was not financially the best fit for me. She advised me on which cars were a better fit for me and was so patient. She More

by Dafnemendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Mercedes-Benz of Arcadia responded

Hi there, Thank you for your positive review. We are thrilled you had a helpful, professional and accommodating sales experience with us here at Mercedes-Benz of Arcadia. We hope you enjoy your new purchase and we are looking forward to your next visit with us.

July 02, 2021

Dealership Rating
Employee Rating

Purchased a brand new G63 from this dealership. Excellent service, top notch facility, and smooth transaction overall. I would recommend them to anyone looking for a Mercedes in California. More

by Tjami
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Ho, Billy Kwan , Timothy Martino

Jul 03, 2021

Mercedes-Benz of Arcadia responded

We are happy you had such a great buying experience. Please let us know if there is anything else we can do for you! Have a great day!

June 22, 2021

Dealership Rating
Employee Rating

Excellent Service by Kat! Due to Kat’s extraordinary service I go to Rusnak Mercedise Benz of Arcadia! Kat is amazing woman who goes above and beyond to provide great service to her clients! More

by suzana.ahmed
Customer Service
Recommend Dealer
Yes
Jun 23, 2021

Mercedes-Benz of Arcadia responded

Thank you so much for your sweet words, Suzana! We take pleasure in hearing that Katrin is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Mercedes-Benz of Arcadia!

May 19, 2021

Dealership Rating
Employee Rating

this is the best dealership everyone is so nice !!! Kathrin and Barby are the best!! Kathrin made buying my first luxury car so easy and such a fun experience ! If your looking to buy a new car definit More

by A Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barby

May 20, 2021

Mercedes-Benz of Arcadia responded

Hi there, Thank you for your positive review. We strive to create a customer driven experience, therefore we are delighted to hear that Kathrin and Barby were able to make your visit easy and fun. We appreciate your recommendation. Thank you for choosing Mercedes-Benz of Arcadia and we hope to see you again.

April 30, 2021

Dealership Rating
Employee Rating

I purchased a Mercedes from Kat, she is extraordinary! Very knowledgeable, professional, and made the process so easy! Billy Kwan in Finance is amazing also! More

by WendyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Kwan

May 01, 2021

Mercedes-Benz of Arcadia responded

Hi Wendy, Thank you very much for your five star review and sharing your experience with us here at Mercedes-Benz of Arcadia. We appreciate to know that Kat and Billy were knowledgeable and professional and provided above and beyond service to you. Congratulations on your Mercedes and we are looking forward to assisting you for any of your future automotive needs,

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