Katrina Morris
Katrina Morris at Mercedes-Benz of Arcadia

Katrina Morris

Finance Specialist

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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4.9
12 Reviews

Languages Spoken

English English

4.9

12 Reviews

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12 Reviews of Katrina Morris

July 17, 2025

Dealership Rating
Employee Rating

I truly appreciate Roberto at the Mercedes dealership for stepping in when my husbands out-of-state deal was facing delays. Time was of the essence, and he understood that. He was responsive, professional, a More

by KC
Recommend Dealer
Yes

Other Employees Tagged: Roberto Boratto

Jul 19, 2025

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help!

June 28, 2025

Dealership Rating
Employee Rating

Absolutely phenomenal experience thanks to Katrin! I'm based in Dallas, Texas, and Katrin made the entire out-of-state purchase process seamless from start to finish. She communicated clearly and con More

by amaank95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

Jun 30, 2025

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 31, 2024

Dealership Rating
Employee Rating

Katrin Bassenger is who you need to deal with. I was purchasing from out of state, and she went above and beyond to make me comfortable and help make the process very smooth. She was available 24/ More

by brandonkhaddor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

Jun 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Arcadia. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2024

Dealership Rating
Employee Rating

Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More

by richiepacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger , Daniela Cabuto

Mar 09, 2024

Mercedes-Benz of Arcadia responded

Hi Richiepacheco, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Arcadia

December 24, 2023

Dealership Rating
Employee Rating

This is our second Mercedes we have purchased in the past six months from Denise Justice. It was an amazing experience. We plan to purchase all our future cars from her. More

by demetriosnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Ophelia Wang-Le Blanc , Denise Justice

Dec 25, 2023

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 21, 2023

Dealership Rating
Employee Rating

Denise was an absolute professional searching and finding a new Mercedes. In the past, never having a go to person, I am thrilled I have Denise to call. She is my go to person for Mercedes Benz. I enjoyed More

by MS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Ophelia Wang-Le Blanc , Grigory Arouchanov, Denise Justice

Dec 23, 2023

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 21, 2023

Dealership Rating
Employee Rating

Great, smooth and pretty quick experience. . All questions that I had are answered. Highly recommend. More

by Saenzmonica
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Yohan Chen , Allen Hsiang, Denise Justice, Christie Rutherford, Andy Tan

May 10, 2022

Dealership Rating
Employee Rating

Katrin was a pleasure to work with. She is a true expert in her craft with impeccable follow through. More

by Armenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger , Willy Chia, Stacy Yee

Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi Armenb, thank you for your five-star rating and for your business! We are happy to hear you had a positive experience here and will make sure to pass along this info with Katrin. We look forward to assisting you during your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

December 10, 2021

Dealership Rating
Employee Rating

I was really impressed with the salesman Corry Polk. He demonstrated expert knowledge on the vehicles and took the time to explain the features of my new vehicle. More

by dewaltbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh , Corry Polk

Dec 10, 2021

Mercedes-Benz of Arcadia responded

Hi there, Thank you for sharing your positive review. It pleases us to know that our Sales Department were impressive, knowledgeable, and informative whilst working with you. We hope that you enjoy your purchase and we appreciate your business. Thank you for choosing Mercedes-Benz of Arcadia and we hope to continue to assist with all of your future automotive needs.

November 24, 2021

Dealership Rating
Employee Rating

Corry Polk and Katrina Morris were great to work with. Very personable and easy to communicate with. The deal went great. Thank you!! More

by Eric M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corry Polk

Nov 29, 2021

Mercedes-Benz of Arcadia responded

Hello Eric! We are pleased to know your visit went well and our Sales Team was very personable and easy to communicate with. We appreciate you doing business with Mercedes-Benz of Arcadia.

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