Dealership Experience
5 yrs, 11 mos
Industry Experience
24 yrs, 5 mos
Languages Spoken
English
Mandarin
21 Reviews
Write a Review21 Reviews of Yohan Chen
January 12, 2024
Very good service, I would recommend to my family and friends,thank you very much friends,thank you very much More
Other Employees Tagged: Bruce Chang, Billy Kwan, Linda Z Li
November 07, 2023
Rusnak Arcadia is a first rate organization. From the moment I requested assistance with buying a car I was given every courtesy and ended up buying a beautiful Mercedes that day. My experience From the moment I requested assistance with buying a car I was given every courtesy and ended up buying a beautiful Mercedes that day. My experience from the test drive to signing papers was only great fun. I feel very lucky knowing I will service my car for a second time with Rusnak Arcadia. I bought my first Mercedes ten years ago with this group. Their organization continues to be the car dealership of my dreams. I wouldn’t buy a car from anyone else! More
Other Employees Tagged: Jay Cao
June 21, 2023
Great, smooth and pretty quick experience. . All questions that I had are answered. Highly recommend. . All questions that I had are answered. Highly recommend. More
Other Employees Tagged: Katrina Morris, Denise Justice, Michael Marsh , Allen Hsiang, Christie Rutherford, Andy Tan
January 30, 2023
This is the best dealer I have been dealing with. Mr. Yohan provides wonderful service and is very professional. He is detail-orientated and with great manners. He proceeds timely service and alwa Mr. Yohan provides wonderful service and is very professional. He is detail-orientated and with great manners. He proceeds timely service and always update me promptly. I extend my service because of Mr. Yohan and the great coffee, cleanliness environment and courtesy at Mercedes. More
Other Employees Tagged: Marc Hung
November 01, 2021
This Rusnak Dealership also called Arcadia Mercedes Dealership gives me one of the worst experience on car maintenance. I was planning to drop off my Mercedes 2019 SLC300, and they need until next da Dealership gives me one of the worst experience on car maintenance. I was planning to drop off my Mercedes 2019 SLC300, and they need until next day to complete the service, but Arcadia Mercedes refuses to provides a car for me while they are serving my car until the next day or 2. What kind of dealership is this, I had Kia, not a luxury brand provides a loaner car for me, and this Arcadia Cgeap Dealer would NOT provides a loaner car??? I will buy my new Mercedes 580 NOT at Arcadia, I will buy it at West Covina Mercedes, as they always provide a loaner car for me! RUSNAK IS A BAD CAR DEALERSHIP, I WOULD NEVER BUY FROM THEM IN ANY OF THEIR CAR DEALERSHIPS! CHEAP!!! More
Other Employees Tagged: Michael Marsh , Rebecca So
July 04, 2021
Thumbs up for Mr. Yohan Chen, very impressive for his service initiative, help me with the 80k miles Service B maintenance and escort me to the Finance Department for further inquiries. He really is a Me service initiative, help me with the 80k miles Service B maintenance and escort me to the Finance Department for further inquiries. He really is a Mercedes-Benz standard Service Advisor. More
Other Employees Tagged: Stacy Yee
April 18, 2020
Yohan is very professional & accommodating. We love working with him. He makes our visit easy & pleasant. One thing we like about Yohan, he is honest & reliable. working with him. He makes our visit easy & pleasant. One thing we like about Yohan, he is honest & reliable. More
April 18, 2020
Excellent MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I wo MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I would recommend this dealership to anyone. More
Other Employees Tagged: Katrin Bassenger , Andy Tan
April 18, 2020
I have always been completely satisfied with the service provided and would highly recommend Perry and Yohan to take care of all my service needs. provided and would highly recommend Perry and Yohan to take care of all my service needs. More
Other Employees Tagged: Perry Roeder