Katrina Munoz | Page 26
Service Advisor
Courtesy Chevrolet Center
750 Camino Del Rio North
San Diego, CA 92108
344 Reviews
Write a Review344 Reviews of Katrina Munoz
February 25, 2021
Great service advisor Katrina deserves a raise for the excellent work and care that she does and shows to her clients. She is the one service advisor l always ask for she know how important my Chevy Silve excellent work and care that she does and shows to her clients. She is the one service advisor l always ask for she know how important my Chevy Silverado is to me! More
February 18, 2021
Bought my car here. Service 3 times. First two excellent, last not so good. Very busy day i think created the problem. Told to wait in car for someone to help me- waited 25 minutes before katrin excellent, last not so good. Very busy day i think created the problem. Told to wait in car for someone to help me- waited 25 minutes before katrina asked if I had been helped. Pick up was also slow. Katrina was nice but the place was hectic this day. Again, first two visits excellent. Thanks More
January 25, 2021
Awesome Service and Kat was an amazing service advisor!!!! Kept me Informed and she was such a pleasure to work with. Will return and promote your service department because of her. advisor!!!! Kept me Informed and she was such a pleasure to work with. Will return and promote your service department because of her. More
January 12, 2021
Very happy with the fast and professional service. My service advisor was very helpful & already helped me set up my next service needed which will be breaks in the near future. I highly recommend Court service advisor was very helpful & already helped me set up my next service needed which will be breaks in the near future. I highly recommend Courtesy Chevrolet More
December 31, 2020
Excellent service friendly and very helpful. Our Service Rep also sent a text while waiting to inform us if we needed anything to please text her. Exceptional customer service. Rep also sent a text while waiting to inform us if we needed anything to please text her. Exceptional customer service. More
December 30, 2020
I trust this dealership and the Service Department that helps care for my Silverado. Whether it’s routine maintenance, or accessories, they always exceed my expectations. helps care for my Silverado. Whether it’s routine maintenance, or accessories, they always exceed my expectations. More
Other Employees Tagged: Rafael Ramirez, Tom Boggess , Carmen Bracamontes
December 24, 2020
Well they keep harassing me to leave feedback, so here we go. I had to take my car three times during the pandemic to deal with what I felt should have been one issue. It was frustrating. The staff (Katri go. I had to take my car three times during the pandemic to deal with what I felt should have been one issue. It was frustrating. The staff (Katrina) was friendly and communicative. The price was obscene, but that might be anywhere. Engine light went off; they fixed it and I took the car home. Only to find the reverse camera was disabled in an update, so I had to take it back and leave it overnight again. Back home again, the engine light goes off again, and I go back for visit number three. Seems to me like if the engine light went off last week, you should have fixed it all at once. But they had what sounded like some plausible reason that it was totally different. Here, take more of my money. I was really displeased with the disruption this caused me (expense aside), and with having to take 6 ride-share trips during the pandemic. But I'm grateful they paid for those trips. All said, spending money on your car isn't fun. I can't help but wish they'd been more thorough the first time round, but if something came up that I felt needed a Chevy expert (vs. my local general service guy), I'd probably go back to Courtesy. More
December 18, 2020
The process was smooth and my Volt service was taken care of well. They kept me updated throughout the process. I will definitely take my car back to Courtesy Chevrolet for service work. of well. They kept me updated throughout the process. I will definitely take my car back to Courtesy Chevrolet for service work. More
December 11, 2020
Great service and customer service! Good atmosphere in Mission valley. Easy to schedule appointments and always nice service consultants. Bought my last 2 cars here and always get auto services done at co Mission valley. Easy to schedule appointments and always nice service consultants. Bought my last 2 cars here and always get auto services done at courtesy Chevrolet. More
Other Employees Tagged: Rafael Ramirez