Katrina Munoz
Katrina Munoz at Courtesy Chevrolet Center
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Katrina Munoz | Page 26

Service Advisor

Courtesy Chevrolet Center

750 Camino Del Rio North
San Diego, CA 92108

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4.5
344 Reviews
4.5

344 Reviews

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344 Reviews of Katrina Munoz

February 25, 2021

Dealership Rating
Employee Rating

Great service advisor Katrina deserves a raise for the excellent work and care that she does and shows to her clients. She is the one service advisor l always ask for she know how important my Chevy Silve More

by FDBELL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 02, 2021

Courtesy Chevrolet Center responded

Thank you for the awesome feedback! You're right, Katrina is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

February 18, 2021

Dealership Rating
Employee Rating

Bought my car here. Service 3 times. First two excellent, last not so good. Very busy day i think created the problem. Told to wait in car for someone to help me- waited 25 minutes before katrin More

by stevewhitson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2021

Courtesy Chevrolet Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com .

January 29, 2021

Dealership Rating
Employee Rating

Thank you to Katrina Munoz; Solon in sales; courtesy Chevrolet rocks ! Keep up the good work. Thank you Thank you Thank you Thank you Thank you More

by TRF31
Recommend Dealer
Yes
Mar 10, 2021

Courtesy Chevrolet Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

January 25, 2021

Dealership Rating
Employee Rating

Awesome Service and Kat was an amazing service advisor!!!! Kept me Informed and she was such a pleasure to work with. Will return and promote your service department because of her. More

by Felix Sims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2021

Courtesy Chevrolet Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

January 12, 2021

Dealership Rating
Employee Rating

Very happy with the fast and professional service. My service advisor was very helpful & already helped me set up my next service needed which will be breaks in the near future. I highly recommend Court More

by ME.MAIORANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2021

Courtesy Chevrolet Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 31, 2020

Dealership Rating
Employee Rating

Excellent service friendly and very helpful. Our Service Rep also sent a text while waiting to inform us if we needed anything to please text her. Exceptional customer service. More

by MARIAEFUENTES59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2021

Courtesy Chevrolet Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 30, 2020

Dealership Rating
Employee Rating

I trust this dealership and the Service Department that helps care for my Silverado. Whether it’s routine maintenance, or accessories, they always exceed my expectations. More

by 2GURLEEZ4LO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez, Tom Boggess , Carmen Bracamontes

Jan 05, 2021

Courtesy Chevrolet Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 24, 2020

Dealership Rating
Employee Rating

Well they keep harassing me to leave feedback, so here we go. I had to take my car three times during the pandemic to deal with what I felt should have been one issue. It was frustrating. The staff (Katri More

by kevinandrew6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2020

Courtesy Chevrolet Center responded

Kevin, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 18, 2020

Dealership Rating
Employee Rating

The process was smooth and my Volt service was taken care of well. They kept me updated throughout the process. I will definitely take my car back to Courtesy Chevrolet for service work. More

by Preowned Volt Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2020

Courtesy Chevrolet Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

December 11, 2020

Dealership Rating
Employee Rating

Great service and customer service! Good atmosphere in Mission valley. Easy to schedule appointments and always nice service consultants. Bought my last 2 cars here and always get auto services done at co More

by CHELSEAGEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Ramirez

Dec 16, 2020

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Justin True Courtesy Chevrolet General Sales Manager jtrue@courtesysd.com

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