Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey | Page 6

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
95 Reviews
4.9

95 Reviews

Write a Review

95 Reviews of Kayla Rockey

December 17, 2025

Dealership Rating
Employee Rating

When you have your car serviced, you should not have to walk through the snow and ice to get your car. there should be an attendant that gets it, especially under the parking lot conditions. More

by kisner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 17, 2025

Dealership Rating
Employee Rating

The service was great. I knew it would take time but was completed in good time. More

by tgwjdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

Dealership Rating
Employee Rating

Great Service - easy to get an appointment: kept me well informed; free car service is a bonus More

by PSUKRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2025

Dealership Rating
Employee Rating

Very friendly and diligent in looking for the problem. The Ubers they provided were super helpful. More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 13, 2025

Dealership Rating
Employee Rating

Great job done in a timely manner Very professional and very courteous and nice waiting area More

by virgili2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 12, 2025

Dealership Rating
Employee Rating

Good people in service dept---Service Mngr is Excellent with customer service....easy to make appoointments More

by RONTOLCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei

Dec 12, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 10, 2025

Dealership Rating
Employee Rating

They took great care of my car and I was so impressed when I received a video of them explaining all the checks they did on the car More

by oroberson1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 10, 2025

Dealership Rating
Employee Rating

Great service and pleasant to deal with. Also appreciate the complimentary rides to and from my house. More

by CHETTHARHUT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 07, 2025

Dealership Rating
Employee Rating

They had my truck all day and were able to fix the issues that I had told them about. I won't know for sure until I tow my trailer. The only issue I had was the lack of rentals for my service. I was still ab More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei

Dec 12, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 05, 2025

Dealership Rating
Employee Rating

Vehicle was there a day before scheduled they hurried threw it and it’s still not fixed I was lied too and I’m disappointed in this ford dealer and now I need to spend more money to get the vehicle fixed More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paula Mooney , Aliyah Williams 👎

Dec 12, 2025

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

...
6
...

Dealership Inventory (173 Vehicles)

new 2025 Ford Mustang Mach-E car, priced at $38,642
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
Rear-wheel Drive
used 2023 Ford Escape car, priced at $21,702
2023 Ford Escape
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Bronco car, priced at $66,861
2026 Ford Bronco
new
Ruby Red exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $33,847
2026 Ford Maverick
new
Azure Gray Metallic Tri-Coat exterior
Automatic
All-wheel Drive
used 2021 Lincoln Navigator car, priced at $43,795
2021 Lincoln Navigator
used
Silver Radiance exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-150 car, priced at $52,743
2026 Ford Transit-150
new
Oxford White exterior
Automatic
All-wheel Drive