Kaylee Genthner
Kaylee Genthner at Toyota of Kent

Kaylee Genthner | Page 3

Customer Relations Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.7
70 Reviews
4.7

70 Reviews

Write a Review

70 Reviews of Kaylee Genthner

April 01, 2023

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Employee Rating

I’ve done business with the team at Toyota of Kent for 15 years and always have a wonderful experience with everyone, they have my highest recommendation! More

by MDHICKEY68
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 07, 2023

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

March 30, 2023

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Hi! What an amazing experience! Would highly recommend Toyota of Kent! Kindness. Professionalism. Great people! More

by TFINCH1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Bill, Stephanie, Andrea, Justin, and Stevie

Jan 11, 2024

Toyota of Kent responded

Hi Tfinch1968, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations!

March 21, 2023

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They were absolutely amazing in everything that they did. I cannot recommend them highly enough from their professionalism to their friendliness. More

by The0rangutain
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2023

Toyota of Kent responded

The0rangutain, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 10, 2023

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New 2023 Prius in their showroom is beautiful. Had more cars on the lot than most dealerships. Very helpful! More

by Dylanvogel89
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Lucas

Mar 18, 2023

Toyota of Kent responded

Dylanvogel89, we are so pleased you enjoyed your visit to Toyota of Kent! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2023

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Brought my Highlander in for scheduled maintenance . Very easy to schedule on line. Only had to wait a short time for service to be completed. Received the complimentary car wash and was on my way. More

by DLOWEN1461
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Toyota of Kent responded

Dlowen1461, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

March 02, 2023

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Good customer service. The people I talked to are patience and help me to set up the new car system. More

by YUJIANW2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Anthony Bonina

Mar 06, 2023

Toyota of Kent responded

Yujianw2003, we are so pleased you enjoyed your visit to Toyota of Kent! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 25, 2023

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Employee Rating

Gary Letera was very patient and went out of his way to help us find the Toyota that we were looking for. Ashley was very knowledgeable about Toyota vehicles and was able to answer all of our questions. More

by sharonedd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams , Gary Letera

Mar 01, 2023

Toyota of Kent responded

Sharonedd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

February 21, 2023

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Nice people good service I recommend your guys to everyone real friendly and professional thank you very much More

by JLRIVERA3073
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 25, 2023

Toyota of Kent responded

Hi Jlrivera3073, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

February 06, 2023

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i have been coming here since I bought my car in 2012. Their service is woderful. I won't let any other place service my car. More

by maryannsiciarz
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams

Feb 14, 2023

Toyota of Kent responded

Maryannsiciarz, we are so happy to read such a great review about Toyota of Kent! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2023

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Employee Rating

Toyota of Kent has earned our business not once, not twice, but now three separate times. They provide great customer service and care and I will continue to refer my family and friends here. Our salesm More

by MON.PODANY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Lucas , Mike Sheppard

Feb 05, 2023

Toyota of Kent responded

Mon.podany, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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