Keayon Williams
Keayon Williams at W&L Subaru

Keayon Williams | Page 15

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
205 Reviews
4.8

205 Reviews

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205 Reviews of Keayon Williams

August 21, 2024

Dealership Rating
Employee Rating

Extremely professional service. Staff is very knowledgeable and a delight to deal with every time More

by JsMs2130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

W&L Subaru responded

We're very pleased to have earned a 5-star rating from your last visit! Thanks for sharing online, and have a great day!

August 21, 2024

Dealership Rating
Employee Rating

They go above and beyond. My one problem is we bought an extended warranty from them on a non Subaru and the service writer gave me crap about not knowing what needed to be do More

by wolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar , Gavin Faust

Aug 21, 2024

W&L Subaru responded

Thank you for the feedback. We are very sorry about not being more knowledgeable on what goes into the 30k service on your brand of car. Unfortunately we do not have control over what Carfax sends out. The email you received is a service they provide, and to be quite honest, it hasn't been very good thus far based on the number of complaints we've received. So we do apologize. If you would like to reach out to Carfax support, you can find them at support.carfax.com, they may be able to help you turn off certain notifications or even opt you out completely. Thanks again for the feedback, and have a great day.

August 21, 2024

Dealership Rating
Employee Rating

When I arrived Tony was my advisor. 3 hours later Keonon came with paperwork & said car done. I asked where was Tony? He said he had to go somewhere. I think I was forgotten. Tony quo More

by MLAMPMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Barrenechea

Aug 21, 2024

W&L Subaru responded

Thank you for the feedback. We apologize for the time your repair took. We can assure you that you were not forgotten. If there is a discrepancy on your bill, our service team will be happy to look into that for you. Please give us a call at 570.473.3432 and we will be glad to see what we can do. Thanks again and have a great day.

August 20, 2024

Dealership Rating
Employee Rating

Great! !! We like the pick up and they leave a car for us. No hassle More

by vtmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Tony Barrenechea, Gavin Faust

Aug 21, 2024

W&L Subaru responded

Thank you so much!

August 19, 2024

Dealership Rating
Employee Rating

W and L has treated me right from the first day I walked into the dealership. Christian is very knowledgeable about the products he sells. I've had a great experience. More

by spanky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Coxe

Aug 19, 2024

W&L Subaru responded

Thanks for the online review! Have a great day!

August 19, 2024

Dealership Rating
Employee Rating

Owen and the Subaru dealership have been excellent. From scheduling appointments to the entire service of my car has been terrific. Always kind, efficient, and professional. Thank you More

by deniselin1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Tony Barrenechea, Gavin Faust

Aug 19, 2024

W&L Subaru responded

Thank you so much!

August 17, 2024

Dealership Rating
Employee Rating

I rate Wl at a 95%. . One dishonest mechanic is my only bad experience . Overall im very happy with the dealership. Thank you More

by haupt301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Colby Coxe, Dan Bennick Jr. , Gavin Faust

Aug 19, 2024

W&L Subaru responded

We appreciate the feedback and we apologize if you had any negative experiences in the past. If there is anything we can do to address any of your concerns, please give the service department a call at 570.473.3432. [Please note: service does not have access to read your replies on Dealerrater.]

August 15, 2024

Dealership Rating
Employee Rating

Everyone is pleasant and professional. They care about their customers. I would recommend W and L to friends and family More

by truhl56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

W&L Subaru responded

Thanks so much!

August 15, 2024

Dealership Rating
Employee Rating

They are awesome to work with. They take care of the customer in all ways ! More

by MAB452006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Tony Barrenechea, Gavin Faust

Aug 19, 2024

W&L Subaru responded

Thanks and have a great day!

August 14, 2024

Dealership Rating
Employee Rating

first service appointment after purchasing a new vehicle at this dealership. friendly and accommodating staff. Very professional and knowledgeable. Take time to thoroughly explain and answer all question More

by j.linden4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Barrenechea

Aug 14, 2024

W&L Subaru responded

Thanks for the 5-star review!

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