Keayon Williams | Page 15

Excellent valet service! Having excellent service is very important to me when considering where to buy my next vehicle. Having excellent service is very important to me when considering where to buy my next vehicle. More

by mrgnshs Verified Customer Verified Customer

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Good job got it done in a good time frame so far so good will keep going back will keep going back More

by mikekristy12 Verified Customer Verified Customer

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Very courteous and knowledgeable Based on my experience I would recommend W&L service department to friends experience I would recommend W&L service department to friends More

by dengel1053 Verified Customer Verified Customer

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Effective, efficient and personable……. workers know their jobs and perform it with efficiency! Love this dealership! workers know their jobs and perform it with efficiency! Love this dealership! More

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Tony is the best. He is very helpful and kind. Thank you for your great service. We appreciate it very much. He is very helpful and kind. Thank you for your great service. We appreciate it very much. More

by yrnstock62 Verified Customer Verified Customer

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OOPS! !! What happened? I have become accustomed to friendly, polite customer service and professional service technicians during my last appointments at W& !! What happened? I have become accustomed to friendly, polite customer service and professional service technicians during my last appointments at W&L Subaru. Unfortunately, this was far from my experience this time. My car was making some "clunking" noises that I was concerned about before driving to Virginia for vacation. The service tech found nothing wrong and told me that I needed to buy new tires. Since then the "clunking" noises have increase so I made another service appointment for the same problem. Again, they couldn't find any significant problem and said that it was probably a loose wheel weight. There was nothing mentioned about my tires this time. The service advisor was silently rude, not offering any help or suggestions as to what to do next. He acted like I was an inconvenience and I was interrupring his day. I wrote a note on my service invoice that stated my displeasure They never asked me if everything was OK but there where quick to process my credit card. While leaving the dealership, I noticed that my tire pressure light was on. I went back inside and asked the advisor if they could check my tire pressure. He said that the tires were probably just cold. How very shocking! W&L, I am very dissapointed with my service. I am also surprised and dissapointed that this is the way that you want your dealership to be represented. More

by Bus Driver Bill Verified Customer Verified Customer

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Quick, rental smooth as well. In and out in less than 5 minutes. Same on return of rental. In and out in less than 5 minutes. Same on return of rental. More

by Egglady Verified Customer Verified Customer

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Great dealership, excellent staff. You are treated like family. Services are fully explained. Will continue going there. You are treated like family. Services are fully explained. Will continue going there. More

by etdesign Verified Customer Verified Customer

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Honestly the best vehicle service I've ever received. Everybody was kind and courteous and I was never let wondering what was going on or when the vehicle would be done as I was given updates and notific Everybody was kind and courteous and I was never let wondering what was going on or when the vehicle would be done as I was given updates and notifications the entire time my vehicle was in service. Absolutely exceeded my expectations and I would without a doubt recommend W&L to anyone interested in their service. More

by dgoody84 Verified Customer Verified Customer

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Always welcome to call and. Bring in our vehicle. Explains what is needed after the we talk. Professional and more. A delight to to have confidence in Roy and will dealershi Bring in our vehicle. Explains what is needed after the we talk. Professional and more. A delight to to have confidence in Roy and will dealership More

by Jimbo Verified Customer Verified Customer

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