Keayon Williams
Keayon Williams at W&L Subaru

Keayon Williams | Page 16

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
205 Reviews
4.8

205 Reviews

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205 Reviews of Keayon Williams

August 04, 2024

Dealership Rating
Employee Rating

I am disappointed that I have been telling W&L about the rattle on the front driver side since shortly after purchasing; was first told it was nothing, was told later after several months and warranty expir More

by Tara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Tony Barrenechea, Gavin Faust

Aug 05, 2024

W&L Subaru responded

Thank you for the feedback Tara. We are sorry for your experiences in our service department.

August 03, 2024

Dealership Rating
Employee Rating

Keagan was very helpful with explaining what had to be done. We appreciated to have a loaner car available.. More

by nicobuisman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

W&L Subaru responded

Thank you for your review!

August 03, 2024

Dealership Rating
Employee Rating

Easy to get to. Many knowledgeable people Easy to work with,friendly sales people,Not a long wait for service. More

by scheuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

W&L Subaru responded

Thank you!

June 20, 2024

Dealership Rating
Employee Rating

Very friendly staff appt eas 10:30 am with s2 hour wait that could havecbeen better but really out in about 1.5 hours satisfied More

by gkrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bluge

Jul 01, 2024

W&L Subaru responded

Thank you for the review! We apologize for the wait time in servicing your vehicle, but we really appreciate your patience. Thanks again! PS: If you ever need a free loaner so you can go about your day without waiting, just let us know when you schedule your appointment!

May 30, 2024

Dealership Rating
Employee Rating

I appreciated the ability to have a loaner vehicle while mine was being repaired. It was helpful to be able to still get things done and not have to have a lot of down time at the dealership. More

by alleykat_40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

W&L Subaru responded

Thanks for the review! If there is anything you feel we can be doing better, just give us a call and let us know. We're always looking for ways to improve. Have a great day!

May 18, 2024

Dealership Rating
Employee Rating

Excellent service, kept me informed, respectable. . Highly recommend this dealership for continued service and sales More

by msrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

May 28, 2024

W&L Subaru responded

Thank you, and have a great day!

May 18, 2024

Dealership Rating
Employee Rating

Friendly, gets the jobs done, minimal wait time, offers a loaner if needed, clean waiting room with plenty of snacks/ drinks and stuff to keep you occupied. More

by toborgamy417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Colby Coxe , Kimberly Heltzinger

May 18, 2024

W&L Subaru responded

Thanks for the 5-star ratings!

May 16, 2024

Dealership Rating
Employee Rating

They're kindnesses and professionalism go beyond excellent service! I am so happy to have chosen W&L as my dealership and service shop. More

by country_bliss10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

W&L Subaru responded

Thank you so much!

May 15, 2024

Dealership Rating
Employee Rating

The people at WNL Subaru are excellent. They have an outstanding service department. They do excellent work and they show their appreciation for their customers. More

by Bill &Judy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

May 31, 2024

W&L Subaru responded

Thank you so much for taking the time to review our service department! We're very grateful that you make the trip to visit us! See you next time!

May 15, 2024

Bill &Judy G. responded

I love doing business with W&L Subaru. They have always treated me with courtesy and professionalism. They go out of their way to make the experience second to none. While they are not the closest dealership for me to get my car serviced, it is well worth driving the extra distance. I really appreciate Roy Beck and his team!

April 24, 2024

Dealership Rating
Employee Rating

Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

Apr 25, 2024

W&L Subaru responded

Thanks for the 5-star review!

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