Kedarius Peoples

They could have been better on negotiating a better price especially when you’re buying the vehicle straight out especially when you’re buying the vehicle straight out More

by TAYLOR929 Verified Customer Verified Customer

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They knowingly sold a 2018 camaro with a bad engine in the car that the car was going to last more 100 miles and break down !! I have tried to reach out to them and see if they would help with the repair the car that the car was going to last more 100 miles and break down !! I have tried to reach out to them and see if they would help with the repair cost and they refused nor will the extended warranty company help me ! I hate this dealership I would never purchase or recommend them to anyone ever again.. More

by miadanford Verified Customer Verified Customer

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The communication with this dealership is awful. Purchased a vehicle and salesman didn’t return my son’s license to him. He noticed this after arriving at college. Called the dealership right away a Purchased a vehicle and salesman didn’t return my son’s license to him. He noticed this after arriving at college. Called the dealership right away and they stated they’d mail it to his college address via UPS. It’s been 2 weeks and now I have to overnight a passport and birth certificate to him to go get a license. I have called seven times for a tracking number to no avail and cannot get anyone to return phone calls as well. This is our second purchase at this dealership and it will certainly be the last. More

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I had a very great experience. Everyone was knowledgeable and very accommodating. I will shop here again, and I have referred of us who have since purchased a vehicle. Everyone was knowledgeable and very accommodating. I will shop here again, and I have referred of us who have since purchased a vehicle. More

by wandasmith71109 Verified Customer Verified Customer

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Awesome experience I will shop here again and refer others to this establishment for the next purchase others to this establishment for the next purchase More

by wandasmith71109 Verified Customer Verified Customer

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Wonderful experience I love my vehicle. I love the staff. I will be back again. I will refer others. I had a wonderful experience I love the staff. I will be back again. I will refer others. I had a wonderful experience More

by wandasmith71109 Verified Customer Verified Customer

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very beautiful staff very clean establishment and very accommodating. I will refer of this here. Great experience overall accommodating. I will refer of this here. Great experience overall More

by wandasmith71109 Verified Customer Verified Customer

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This an amazing experience I really appreciate how fast and efficient. Made sure any questions I were answered with patience and Kia knowledge! and efficient. Made sure any questions I were answered with patience and Kia knowledge! More

by courtneylaughlin52 Verified Customer Verified Customer

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I'm so glad I was able to come in and it was easy it was quick. I was taken care of!!! Always a wonderful experience with K. People's in sales & the service team is winning!!!! #. Thank yall. quick. I was taken care of!!! Always a wonderful experience with K. People's in sales & the service team is winning!!!! #. Thank yall. More

by AjaB7891 Verified Customer Verified Customer

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I've bought a lot of cars over the years and dealt with plenty of dealers, but I have never had an experience as bad as at ALM. Without writing 5 pages of issues, I will quickly highlight the good and the plenty of dealers, but I have never had an experience as bad as at ALM. Without writing 5 pages of issues, I will quickly highlight the good and the bad. On the positive, the salesman was OK, the vehicle was clean and damage-free, and the finance person was apologetic for how management acted and treated me. The bad starts with being there for 6 hours for a simple transaction. I had a very quick test drive and even a very quick negotiation on the sale price of the new vehicle and the trade-in of my car. The first issue arose with the sale price of the vehicle; they tried to immediately bait-and-switch pricing (luckily, I had a screenshot of the price they advertised on Autotrader), which they eventually honored. So the deal was signed and I waited 45 minutes to see the finance person. I get in to see her and she immediately starts with the "you need to cover the electronics of your vehicle with a warranty" for only $10 a month. Well, at $10, I'm ok with that, and we start to look at the sale paperwork. 1-they have the wrong price for my trade 2--they have added $6-7000 in fees 3--I have no idea where all these items came from and how the numbers jumped up so high. Thus, I say Im not signing and we need to go through these item by item so I know what Im paying for. Without consulting me, asking, or even mentioning, they do a paint/fabric warranty for 2k. Next, I find that they have a club ALM they enrolled me in without my knowledge for another 2k, and finally that electronics warranty that was $10 a month was like 3k. So, after going through this multiple times and trying to get this all removed from the sales contract, I was there forever. Moreover, the sales floor manager was called in like 3-4 times to authorize adjustments and try to keep the extra charges. He was very rude and literally slammed down his pen on the desk and said he was done with me. I said Fine, I'm happy to leave. Give me my title, and I'm gone. While I waited with the finance woman who was apologizing profusely, the sales manager okayed the sale without all the scam charges. Went back, did new sales papers, and drove off their lot, never ever to return, and will tell anyone I know the same. Also, for the paint protection, the floor manager lied and said they put it on when it was delivered (lie), it is a paste was they throw on after the car is washed and even though they gave me it at their cost (another lie-$835) and its really like $5o, I just didnt have it in me to fight with them anymore or be at the dealership past 10pm (although I should have). More

by Spwerlin Verified Customer Verified Customer

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